Customer Service Senior Team Lead - German speaking

HEINEKEN Kraków Kraków, Poland

4 weeks ago

Lead the end-to-end delivery and performance of Order Management and Customer Care processes across multiple operating companies. Manage and develop Customer Service teams while driving operational excellence, stakeholder alignment and continuous improvement.

Senior Customer Service Representative - German speaking

HEINEKEN Kraków Kraków, Poland

4 weeks ago

HEINEKEN Kraków is hiring a German-speaking Senior Customer Service Representative to manage orders, customer cases, service KPIs, and continuous improvement across shared-service operations.

Senior Category Performance Specialist

HEINEKEN Kraków Kraków, Poland

1 month ago

HEINEKEN Kraków is seeking a Senior Category Performance Specialist to lead supplier performance, security of supply and savings initiatives for raw and packaging materials across Europe.

Transport Planner

HEINEKEN Kraków Kraków, Poland

1 month ago

HEINEKEN Kraków is seeking a Transport Planner to manage carrier relationships, execute transportation planning, optimize routes and resolve delivery exceptions. The role requires English and Polish, OTM experience and strong analytical skills.

Project Manager

HEINEKEN Kraków Kraków, Poland

1 month ago

HEINEKEN Kraków is seeking a Project Manager to lead complex, cross-functional programs and portfolios, manage governance and risks, and drive business value.

OTC Team Leader

HEINEKEN Kraków Kraków, Poland

1 month ago

Lead end-to-end OTC finance processes and a Kraków-based team at HEINEKEN Global Shared Services. The role combines operational delivery, controls, process improvement, automation and people leadership.

Business Process Analyst (DtW)

HEINEKEN Kraków Kraków, Poland

1 month ago

HEINEKEN Kraków is seeking a Business Process Analyst to analyse process intelligence, platform usage and performance data, and turn findings into actionable improvements for the DtW domain.