Store Manager - Nike Mumbai

NIKE, Inc. is looking for a Nike Store Head Coach (Store Manager) for a new store in Mumbai. The role is responsible for creating a premium consumer and employee experience while implementing programs and processes to drive business results.

What you will work on

• Manage people, store operations, and the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Coach, manage, and focus the team by providing a common purpose and inspiring them with the power of the Nike brand.
• Build a diverse team and enable team members to play to their strengths.
• Communicate and deliver rewards and recognition for the store team.
• Manage the financial budget, including labor costs and overall expenses.
• Develop strategies to maximize the store’s impact within the district.
• Create plans to address loss prevention concerns.
• Create succession plans and manage performance and corrective action processes to support human resources planning.

What you bring

• Bachelor’s degree and six years of retail experience, or seven years of retail experience in lieu of a degree.
• At least four years of management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership and management.
• Extensive experience delivering a high level of customer service in a brand retailer.
• Proficiency in Microsoft Office products and retail business systems.
• Ability to communicate in English.
• Ability to build, lead, and manage high-performing teams.
• Ability to use tools supporting conflict resolution and employee coaching and counseling.
• Ability to work weekends, evenings, and holidays as needed.

No relocation package will be provided. Nike offers a total rewards package, a casual work environment, a diverse and inclusive culture, and opportunities for professional development.

NIKE, Inc. is an equal opportunity employer.