The Westin Tempe is looking for a full-time PM Houseperson to join its housekeeping team. The role requires PM availability, including weekends and holidays.
Benefits
- Team member and family room discounts for Crescent Hotels and Resorts and Marriott Hotels
- Flexible schedules
- Career growth and development
- Insurance benefits for full-time and part-time team members
- 401(k) plan and company match
- Vacation pay and sick pay
- Holiday pay for full-time team members
- Recognition programs and community outreach
- Tuition reimbursement
A Houseperson services guests around the hotel in a friendly, courteous, timely, and professional manner. The position helps maintain a high level of guest satisfaction and supports the housekeeping team.
Responsibilities
- Maintain cleanliness of guest floor corridors, foyers, stairwells, and public vending areas.
- Assist Room Attendants with removal of trash and linen from guest rooms during high-occupancy turnover.
- Assist Shampooers with relocating furniture.
- Respond to guest questions and provide assistance, directions, and information.
- Report suspicious persons or activities and hazardous conditions to the Safety/Security Department.
- Provide safety guidance to guests and team members during fires or other emergencies.
- Perform other duties as assigned, including assisting Room Attendants.
Required Skills and Abilities
- Ability to communicate in English.
- Self-starting personality with an even disposition.
- Professional appearance and manner.
- Strong communication skills with guests.
- Willingness to assist coworkers and work as part of a team.
- Ability to lift, bend, stoop, walk, push, or pull heavy equipment and stand for extended periods.
- Ability to lift equipment or furniture weighing up to 100 pounds.
- Ability to comprehend and follow supervisor instructions.
- Knowledge of stain removal, chemical cleaning agents, and different types of equipment.
- Ability to learn and apply hazardous chemical and performance training standards.
- Basic English comprehension sufficient for safety and security information, product labels, and emergency instructions.
Performance Standards
Associates are expected to provide courteous and respectful guest service, maintain professional work habits and appearance, adapt to changes, learn new skills, solve routine problems, and follow hotel safety and security procedures.
This is an equal opportunity employer and protected veterans and individuals with disabilities are encouraged to apply. The position is employed by the independent business operating the hotel and not by Marriott International, Inc.