The Westin Tempe is looking for a full-time Housekeeping Manager to join its housekeeping team. AM/PM availability, including weekends and holidays, is required.
Benefits
- Team member and family room discounts for Crescent Hotels & Resorts and Marriott Hotels
- Flexible schedules
- Career growth and development
- Insurance benefits available for full-time and part-time team members
- 401(k) plan and company match program
- Vacation pay and sick pay for full-time and part-time team members
- Holiday pay for full-time team members
- Recognition programs and community outreach
- Tuition reimbursement
At Crescent Hotels & Resorts, associates are encouraged to bring their true selves to work and are supported through health and wellness programs, learning and development, and travel discounts.
The Housekeeping Manager services guests around the hotel in a friendly, courteous, timely, and professional manner. This position ensures that the housekeeping staff cleans and maintains guest suites and public areas in accordance with client and guest expectations and Crescent standards of product and service.
Supportive Functions
- Assist room attendants and housepersons in securing supplies and tools for daily tasks.
- Plan and implement hotel-wide changes affecting amenity setups or communication pieces.
- Monitor proper use of hazardous chemicals and compliance with the Hazcom program.
- Expedite guest requests.
- Perform other duties as requested.
Experience
A minimum of two years of supervisory or management experience in the hotel industry is preferred. Housekeeping department experience is highly desirable.
Required Skills and Abilities
- Ability to communicate in English.
- Self-starting personality with an even disposition.
- Professional appearance and manner.
- Ability to communicate effectively with guests.
- Willingness to assist coworkers and work as part of a team.
- Regular attendance.
- Ability to grasp, lift, carry, or otherwise move materials weighing up to 100 pounds.
- Ability to move throughout the building, bend, stoop, and reach to assist staff members when required.
Performance Standards
Associates must maintain professional and courteous interactions with guests and coworkers, meet hotel standards for work procedures, dress, grooming, punctuality, and attendance, adapt to changes, learn new skills, solve routine problems, and follow safety and security policies, including requirements related to key controls, heavy objects, chemicals, and reporting hazards.
This description is not all-inclusive, may be changed at the company's discretion, and does not create an employment contract. Other job-related duties may be assigned.
Crescent Hotels & Resorts is an Equal Opportunity Employer and complies with applicable protections for veterans and individuals with disabilities.
This position is outside of Marriott International, Inc. and its subsidiaries. The employing business controls its own employment policies and hiring practices.