Department Manager (Coach) – Nike Chicago

Behind every great team is a great coach. As a Department Manager at Nike Chicago, you’ll lead, coach, and inspire your team to deliver an exceptional customer experience while ensuring team members feel included and supported.

You’ll use your retail expertise to drive store growth strategies, build community partnerships, and represent Nike’s culture of sport, brand, colleagues, and community.

Requirements

• Three years of customer-facing retail or hospitality experience
• One year of leadership experience
• Ability to recruit, build, and lead high-performing teams
• Proficiency in Microsoft Office and retail business systems
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods
• Conflict resolution, employee coaching, and counseling skills
• Availability for mornings, weekends, nights, and holidays as needed

Responsibilities

• Lead a team and keep store functions running seamlessly
• Staff the store by attracting, assessing, and onboarding teammates
• Equip employees with tools for their daily responsibilities
• Lead business results and metrics, including budgeting, planning, customer service, sales, and people management
• Manage the product life cycle from stockroom to visual merchandising and the sales floor

Benefits

Benefits include medical, dental, and vision insurance, retirement and savings programs, paid time off, holiday pay, employee stock purchase opportunities, education and development programs, and discounts of up to 50% on Nike, Converse, and Jordan products.

NIKE, Inc. is an equal opportunity employer.