User Experience Designer "Agentic-AI & Simulation" (d/m/w/x)

Mercedes-Benz AG

Stuttgart, Germany (Hybrid)

Job Type Full-time

Experience Senior

Posted 3 weeks 6 days ago

Hybrid Senior Level

Mercedes-Benz Sales & Customer Experience develops the worldwide sales organization for Mercedes-Benz Cars. The Planning, Allocation and Capacity Management team is responsible for central sales and production planning applications and is driving the transformation toward integrated, data-driven corporate management.

As a User Experience Designer (Agentic-AI & Simulation), you will define interactions between users, AI agents and applications, making complex simulations and AI models understandable, trustworthy and usable. You will work in a cross-functional product team developing and scaling the next generation of data-driven planning solutions.

Responsibilities

Design end-to-end user journeys for agent-based planning, from intent capture through suggestions, action options and execution.
Define roles, handovers and human-in-the-loop interactions between people, agents and systems.
Develop interaction patterns for escalations, approvals, corrections and exceptions.
Create UX concepts that improve trust through explainability, traceability and visibility of uncertainties, assumptions and trade-offs.
Visualize complex simulation results and model decisions in an interpretable format suitable for management.
Define UX governance principles including consistency, auditability, decision logs and context visibility.
Design intuitive interfaces for scenario planning, what-if analyses, optimization and simulation results.
Develop information architecture, visualization concepts, interaction logic, workspaces and dashboards.
Create low- and high-fidelity prototypes and conduct user research, usability testing and iterative validation.
Collaborate closely with product management, data scientists, engineers and business stakeholders.
Translate business requirements into UX solutions with clear acceptance criteria.
Help define a scalable design system and component strategy, product vision, roadmap and backlog.
Own selected products or features, including prioritization and delivery coordination.

Qualifications

Degree in UX/UI design, human-computer interaction, psychology, computer science, media design or a comparable field.
Several years of experience designing digital products, ideally in complex B2B, data or analytics environments.
Strong skills in interaction design, information architecture and conceptual UX work.
Experience with user research, usability testing and iterative product development.
Proficiency with common design and prototyping tools such as Figma.
Experience or strong interest in UX for AI or analytics products, simulations or decision-support systems.
Ability to translate complex model and data logic into understandable user experiences.
Understanding of explainability, interpretability, uncertainty, governance and human-in-the-loop concepts.
Structured, empathetic and pragmatic working style with strong execution skills.
Experience in agile product teams and collaborative work with engineering and data teams.
Excellent communication skills, from user interviews to management presentations.
Business-fluent German and English, written and spoken.

What to expect

Key role at the intersection of agentic AI, simulation and decision support.
Significant creative scope in a strategically important and highly visible environment.
Interdisciplinary product-team work with direct impact on user acceptance and business impact.
Modern agile product development focused on scaling solutions into operational use.

Additional information

This is a permanent position. Mercedes-Benz welcomes applications from severely disabled and equivalent applicants. Applications should include a CV, cover letter and certificates.