Turnaround Coordinator – Join Our Talent Pool

About the role

As a Turnaround Coordinator, you will supervise and coordinate a safe and on-time turnaround for customer airlines in accordance with IATA IGOM Chapter 6 requirements and respective airline procedures.

• Ensure customer airline aircraft are loaded and offloaded safely according to airline, QAS, and regulatory requirements.
• Ensure loading follows the load plan and that the load sheet reflects actual loading.
• Oversee all ground activities and act as the main point of contact for ground damage and incident reporting.
• Coordinate participating entities to achieve a safe, on-time aircraft turnaround.
• Ensure aircraft ground movement communication and headset operations follow customer airline procedures and safety guidelines.
• Check special loads, dead load, ULDs, aircraft holds, locks, nets, stanchions, and residual liquids for safety and compliance.
• Ensure safe and timely delivery of baggage and cargo.
• Cross-check ULD movement slips, cargo handover forms, unit summary reports, and loading instructions.
• Complete load plans accurately, report deviations, and sign loading instruction or report forms.
• Report deviations from procedures to the Ramp Officer or Airside Duty Manager.
• Update TOBT and TSAT and coordinate with the Pilot in Command in accordance with the airport collaborative decision-making process.
• Maintain accurate turnaround activity timings and allocate delay codes.
• Perform safety and security spot checks on QAS manpower and equipment.
• Coordinate QAS resources during airline or airport emergency situations.

About you

An ideal candidate will have a minimum of a high school, vocational, or diploma qualification, or equivalent, and three years of job-related experience.

• Experience as a coordinator, airline representative, load controller, or person responsible for loading.
• Ability to obtain aircraft or ramp handling certification, turnaround coordination certification, and IATA Dangerous Goods Training Category 10.
• Command of English and strong written and spoken communication skills.
• Ability to work under pressure, handle multiple tasks, interpret SITA messages, delegate work, and manage workflow.
• Strong mentoring, coaching, teamwork, training, and development skills.

Preferred

• Experience in load control or as a person responsible for loading.
• Understanding of a Loading Instruction Report Form.
• Experience leading teams or operating headsets.
• Qatari driving license.

Qatar Airways Group may amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.