At HEINEKEN, we are on a journey to become the best-connected brewer in the world, with Digital Commerce playing a central role in this ambition. Digital Commerce is responsible for designing, developing and scaling the IT solutions that serve our customers better, faster and smarter across the entire Route-to-Consumer ecosystem.
After successfully building our software engineering organization, we are now entering the next stage of our evolution by accelerating the growth of Digital Commerce. We deliver digital products that directly support company revenue while elevating customer experience. Join us in shaping the technological capabilities that power HEINEKEN’s global Commerce strategy.
The Technical Product Owner (TPO) acts as the primary interface between business strategy and engineering execution. Unlike a Business Analyst, the TPO owns the “What” and “How” from the technical perspective of the product, ensuring that the engineering team builds high-impact, scalable solutions that align with the Heineken EverGreen strategy. The TPO is responsible for maximizing the value of the technical product by maintaining a healthy, prioritized backlog and making critical trade-off decisions between new features and technical health.
Responsibilities
- Define and prioritise technical user stories and requirements in collaboration with the Product Owner based on business value and technical dependencies.
- Act as the bridge between Business Analysts and Technology Specialists to align expectations.
- Define the 6–12 month vision for the technical product, such as API platforms, data lakes or cloud infrastructure.
- Partner with Architects to make trade-off decisions between speed to market and technical debt or sustainability.
- Contribute to detailed design and low-level architecture.
- Define the Definition of Done and Acceptance Criteria, ensuring delivered increments meet high functional and technical standards.
- Monitor KPIs to measure the success, adoption and performance of the technical product.
Requirements
- Technical knowledge of a well-known tool for pricing, rebates and promotions maintenance and execution, or trade promotions management, such as SAP SD/CCM, Pricefx, Vistex, Flintfox, SAP OPPS or Talon.One.
- Business process knowledge in pricing, rebates and trade promotions management.
- 5+ years of experience as a Technical Product Manager or Technical Product Owner, specifically within a high-growth tech environment or a large-scale digital transformation.
- Deep understanding of the Software Development Life Cycle (SDLC).
- Professional background as a Software Engineer, Technical Architect or Systems Lead.
- Ability to challenge technical estimates, understand architectural trade-offs such as monolith versus microservices, and build credibility with engineering teams.
Key competencies
- Deep understanding of modern IT systems, modular architecture and modern data stacks.
- Ability to understand how individual technical features impact the broader digital ecosystem and enterprise architecture.
- Analytical mindset with strong problem-solving skills and structured thinking.
- Expert-level proficiency in Agile/Scrum methodologies and lifecycle management tools such as Jira or Azure DevOps.
- Experience with product performance optimisation, experimentation and data-driven insights.
- Ability to take full ownership of the product lifecycle from ideation to launch.
- Ability to define and prioritise technical user stories and requirements based on business value, technical dependencies and long-term product health.
- Experience translating commercial strategy and high-level capabilities into actionable technical tools.
- Experience working with design systems and UX/UI design principles.
- Strong stakeholder management, negotiation and communication skills in a global, matrixed organisation.
- Excellent verbal and written communication skills in English.
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. Concerns about possible violations of legal regulations indicated in the Polish Whistleblowing Act or the Code of Business Conduct can be reported through the appropriate reporting channels.