Technical Product Owner [Freddy.Innovate & Digital Commerce Innovation]

Digital & Technology (D&T) is an integral division of HEINEKEN Business Services Poland, committed to making HEINEKEN the most connected brewery through digitalized processes, best-in-class technology and a data-driven culture.

Digital Commerce designs, develops and scales IT solutions that serve customers across the Route-to-Consumer ecosystem. The Technical Product Owner (TPO) for Innovation & Commercial AI acts as the primary interface between commercial strategy and engineering execution for Freddy.Innovate, the digital and AI-enabled execution engine of the HEINEKEN Way of Innovation (HWoI).

The TPO translates the Green Flame journey and Global Innovation Process (GIPNext) into scalable digital products, while owning the technical product roadmap, backlog prioritization and critical trade-off decisions between new features and technical health.

Responsibilities

• Translate HWoI, Green Flame, GIPNext gates and Hot Questions into simple digital workflows, data models and integrations.
• Own the 6–12 month roadmap across the Green Flame journey and rank the backlog with the Product Owner based on business value and technical dependency.
• Bridge commercial demand from Global Innovation, OpCo innovation teams and GIPNext workstreams with engineering, delivery partners and MyFreddyAI.
• Partner with Architects on speed-to-market, technical debt, workflow platform, integration and build-versus-buy decisions.
• Plan and steer releases and OpCo rollout, safeguard the live service, and define the Definition of Done and Acceptance Criteria.
• Co-design with OpCo innovation teams and define and monitor adoption, performance and business-impact KPIs.
• Manage a team of analysts supporting product development and maintenance.

Requirements

• 5+ years of experience as a Technical Product Manager or Technical Product Owner in large-scale digital or business transformation within a global, matrixed organization.
• Experience redesigning and digitizing end-to-end business processes into workflow products, from process design through implementation, rollout, run and adoption across markets.
• Experience with stage-gate innovation, new product development or portfolio management processes.
• Deep understanding of the Software Development Life Cycle, with a background as a Software Engineer, Technical Architect or Systems Lead.
• Experience with enterprise workflow and low-code platforms, preferably FlamePPM, Projectum xPM by Context& or Microsoft Power Platform.
• Hands-on experience bringing AI into business workflows, including conversational assistants, retrieval-augmented generation or agentic features.
• Understanding of modern IT systems, modular architecture, modern data stacks, workflow platforms, integration and enterprise AI platforms.
• Expertise in Agile/Scrum and lifecycle management tools such as Jira or Azure DevOps.
• Strong product ownership, prioritization, process simplification, stakeholder orchestration, negotiation and change-adoption skills.
• Excellent verbal and written English skills and strong commercial and innovation acumen.

Additional qualifications

• Hands-on experience with FlamePPM, Projectum xPM or Microsoft Power Platform.
• Experience in FMCG or a comparable consumer-facing industry, or direct exposure to HWoI and GIPNext.

HEINEKEN Kraków takes integrity and ethical conduct seriously and provides channels for reporting concerns under the Polish Whistleblowing Act and its Code of Business Conduct.