Job description
The Strategy, Transformation Support & Innovation Department identifies, supports and leads the transformations needed to achieve LCL's development and modernisation ambitions through 2030.
Reporting to the Director of LCL Consulting, the internal consulting function within the Strategy, Transformation Support & Innovation Department, you will contribute to operational support and advisory work for LCL's business units on cross-functional programmes and major projects.
As a Supervisor, your responsibilities will include:
- Independently supervising a portfolio of assignments or projects designed to improve the user experience, identifying the needs and expectations of LCL, its customers and employees.
- Managing teams with diverse profiles working on projects and acting as the main point of contact for the company's senior executives.
- Proposing efficient and innovative solutions based on project management fundamentals, including problem framing, external benchmarking, listening, co-construction, diagnostics, and impactful recommendations.
- Supporting innovation, change management and communication.
Profile
- University and/or banking education.
- Strong experience in project management and change management, including agile projects, process optimisation, Lean Management, organisation and digitalisation of customer journeys.
- Experience dealing with General Management-level contacts, while handling operational topics and remaining creative and motivating in change management.
- Demonstrated team management skills, including the ability to provide direction and support internal consultants in their analysis and deliverables.
- Minimum experience: 6–10 years.
- Strong analytical, writing, interpersonal and influencing skills, with the ability to challenge business units and convince stakeholders up to COMEX level.
- Strategic and cross-functional vision, customer focus, curiosity, creativity and an interest in collaborative working methods and digital culture.
- Advanced Microsoft 365 skills, particularly PowerPoint and Excel, plus strong Teams skills.
Additional information
Contract: Permanent.
Starting date: 01/09/2026.
Management position: Yes.
Executive status: Cadre.
Location: 10 place Oscar Niemeyer, 94811 Villejuif Cedex, France.
LCL offers remote work of up to 84 days per year depending on the position, along with professional development, training and employee benefits.