Digital & Technology is an integral division of HEINEKEN Global Shared Services Center, committed to making Heineken the most connected brewery through digitalization, integration, best-in-class technology, and a data-driven culture.
The Commerce DevOps Hub in Kraków engineers the software powering HEINEKEN’s e-Commerce operations. As a Senior Solution Engineer on the SEM Platform team, you will configure, develop, implement, and integrate Microsoft Dynamics solutions. You will translate business needs into solution architecture specifications and services, help shape technical strategy, and ensure alignment with architecture and business objectives.
You will drive excellence in solution engineering practices, deliver high-quality solutions throughout the development lifecycle, provide expert guidance, and oversee end-to-end platform operations within service-level agreements. You will also collaborate with other DevOps teams to maintain efficient development pipelines.
Responsibilities
- Design, configure, develop, and deliver IT solutions within the Microsoft Dynamics and Azure technology stack.
- Customize, configure, and engineer solutions jointly with the team.
- Integrate solutions with HEINEKEN systems and data sources to enable seamless data flow and process automation.
- Ensure adherence to solution standards and architectural guidelines.
- Participate in recruitment, onboarding, mentoring, and development of engineering talent.
- Oversee and resolve immediate technical challenges.
- Coordinate solution development and address technical debt, acting as the go-to person for technical decisions and problem-solving.
- Collaborate with Dev Leads, Product Owners, and the Engineering Manager to maintain a stable workload and appropriately sized backlog.
- Represent the domain in cross-functional technical discussions.
- Work with in-house development teams, penetration-testing vendors, and technical partners to resolve challenges.
- Create and maintain documentation and knowledge-transfer processes.
Requirements
- Approximately 8 years of relevant work experience.
- Hands-on enterprise experience with Microsoft Dynamics 365 CE/CRM.
- Strong knowledge of Dynamics customization and configuration, including workflows, plugins, entities or tables, relationships, forms, views, and dashboards.
- Experience in solution architecture and integration with enterprise systems.
- Proficiency with Power Platform, including PowerApps and Power Automate.
- Experience with REST, SOAP, and Web API integrations.
- Experience with Azure components such as Logic Apps, Functions, and Service Bus.
- Programming experience with C#, JavaScript, or TypeScript.
- Familiarity with SQL and database management.
- Understanding of data security, access control, OOP, SOLID, KISS, and DRY principles.
- Proficiency with version control systems.
- Experience rolling out global solutions across multiple markets and working in Agile environments.
- Strong problem-solving, mentoring, communication, and collaboration skills.
- Excellent written and verbal English.
Additional skills
Knowledge of GraphQL, NoSQL databases, advanced Power Platform features, Docker, Kubernetes, Power BI, Azure DevOps, SQL Server, SSRS, data migration, enterprise security and compliance, SAP, Salesforce, ETL tools, cloud services, GDPR, and project-management tools is useful. Microsoft Dynamics 365 certifications are an advantage.
HEINEKEN Kraków takes integrity and ethical conduct seriously and encourages reporting concerns in accordance with its applicable whistleblowing procedures.