The Senior HR Advisor will provide expert guidance and practical support to managers and employees on a broad range of people matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible.
Responsibilities
- Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.
- Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.
- Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.
- Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches.
- Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.
- Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.
- Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.
- Support organizational change activity, consultation processes, and employee communications in line with legal and organizational requirements.
- Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.
- Contribute to the review and development of employee relations policies, templates, guidance, and training materials.
Skills and experience
- Proven experience in an HR or employee relations advisory role, with sound knowledge of UK employment law and HR best practice.
- Strong case management skills and the ability to handle sensitive matters objectively and professionally.
- Excellent communication, interpersonal, and influencing skills, with the ability to build credibility with managers, employees, and stakeholders at all levels.
- Strong organizational skills, good judgement, attention to detail, and a solution-focused approach.
- High level of confidentiality, integrity, and professionalism.
- Competence in using HR systems and Microsoft Office tools for record-keeping and reporting.
Qualifications and desirable experience
- CIPD qualification or working towards CIPD accreditation is desirable.
- Experience supporting formal hearings, appeals, consultation processes, and complex casework is desirable.
- Experience working with trade unions or employee representatives is beneficial.
- Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.
What we offer
- People-first culture in a collaborative, international environment.
- Career development opportunities, professional development programs, mentoring, and internal mobility.
- Flexible hybrid working.
- Pension scheme with contributions matched up to 10%.
- Private medical cover, income protection, and life assurance.
- 25 days paid leave plus national holidays.
- Flexible benefits program.
Location: Birmingham, hybrid, with 3–4 office days per week.
Additional requirement: Candidates must be eligible to obtain and maintain BPSS clearance.
Diversity, Equity and Inclusion
At Atos, everyone should feel confident and supported throughout the recruitment process. Reasonable adjustments are available, and disabled applicants who meet the minimum essential criteria are guaranteed an interview under Atos's Disability Confident Leader commitment. Recruitment support is available at UK-Recruitment-Support@atos.net.