Retail Supervisor - Nike Mississauga Dixie Outlet

NIKE, Inc. does more than outfit the world’s best athletes. It brings innovation and inspiration to every athlete in the world and looks for passionate individuals to help create the future of sport.

Role and location

As a Retail Supervisor, referred to as a Specialist at Nike, you’ll be the face of NIKE at the Nike Mississauga Dixie Outlet Store. You’ll work in a high-volume, fast-paced environment, guiding customers, supporting your team and delivering excellent service.

Starting pay: $21.00+/hour

Hours: 40 hours per week, including nights and weekends

Benefits include: RSP match, health, wellness and dental insurance, tuition reimbursement, employee assistance, paid time off, holiday pay, employee stock purchase plan and discounts for you and your family.

What you bring

• One year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends and holidays based on store needs.
• Authentic customer service skills and the ability to make customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations.

What you’re responsible for

• Be enthusiastic, excited and knowledgeable about NIKE products and services.
• Bring a positive attitude and passion to teammates and customers every day.
• Lead by example and deliver service aligned with Nike’s Service Principles.
• Make customers feel welcome, understand their needs and exceed their expectations.
• Demonstrate professionalism, integrity, reliability and kindness.

NIKE, Inc. is an equal opportunity employer. Accommodation is available throughout the hiring process in accordance with applicable Ontario accessibility and human rights legislation.