Regulatory Specialist - Team Relations Representative

Job Overview

The Regulatory Specialist - Team Relations Representative supports a positive, legally compliant employee relations environment by assisting with routine to moderately complex workplace concerns, policy interpretation, investigations, documentation, and compliance activities across the employee lifecycle. This role works independently on standard employee relations matters while receiving guidance on complex or high-risk issues and supports the consistent application of company policies, employment practices, and applicable labor and employment laws.

Key Responsibilities

• Support employee relations matters involving attendance, quality, conduct, policy interpretation, workplace concerns, and employment practices.
• Manage routine to moderately complex employee relations cases and departmental workplace issues, escalating complex or high-risk matters as appropriate.
• Conduct standard employee relations and Team Member investigations, including fact gathering, observation, documentation, and follow-up activities.
• Provide guidance to managers and employees regarding People & Tech policies, procedures, and workplace expectations.
• Support the consistent and legally compliant application of company policies, employment regulations, and workplace standards.
• Implement employee relations solutions, action plans, and corrective measures as assigned.
• Maintain accurate and confidential employee relations records, reports, and case documentation.
• Analyze and summarize case information and workplace trends to support recommendations and departmental action planning.
• Support performance management activities, including coaching documentation, corrective actions, and performance improvement plans.
• Collaborate with managers, People & Tech stakeholders, and internal partners to ensure the consistent application of People & Tech programs, policies, and practices.
• Promote a fair, respectful, inclusive, and legally compliant workplace and perform other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or a related field; or an equivalent combination of education and experience.
• 3+ years of progressive People & Tech experience in employee relations, HR operations, compliance, policy administration, or a related Human Resources discipline.
• Labor and employment law compliance support experience.
• Experience with standard employee relations investigations, fact gathering, and documentation support.
• Strong knowledge of People & Tech principles and best practices related to employee relations, policy administration, compliance, and employee lifecycle support.
• Working knowledge of applicable federal and state labor laws, employment regulations, company policies, and workplace conduct standards.
• Ability to interpret policies, assess routine to moderately complex workplace concerns, and support compliant and consistent solutions.
• Strong documentation, organization, analytical, and communication skills.
• Professionalism, discretion, confidentiality, patience, and sound judgment when handling employee matters.
• Proficiency with People & Tech systems, reporting tools, and Microsoft Office applications, including Word, Excel, and PowerPoint.

Preferred Qualifications

• PHR/SPHR or SHRM-CP/SCP certification.
• Experience in a manufacturing or large employer environment.
• Knowledge of records management, compliance documentation, and audit support processes.
• Behavioral science background or related employee relations experience.
• Experience supporting employee surveys, employee listening strategies, or action planning processes.

Additional Information

• Onsite presence required for assigned shifts.
• This position may be assigned to first, second, or third shift, including rotating schedules, based on operational and business needs.
• Required personal protective equipment will be provided by the company and must be worn in designated areas in accordance with safety requirements.

Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of its team. The company provides equal employment opportunity to all qualified applicants and employees.

Benefits

• Mobile phone for employees
• Possible health benefits
• Discounts for employees
• Possible events for employees
• Parking

Contact

Mercedes-Benz Vans, LLC
8501 Palmetto Commerce Pkwy
Charleston, SC 29456
Lauren Ramel: lauren.ramel@mercedes-benz.com