Référent Back Office Assurance Vie H/F

Spirica, a subsidiary of Crédit Agricole Assurances, is seeking a Référent Back Office Assurance Vie to join its Operations Department in Lyon Part Dieu.

Responsibilities

• Manage complex cases in coordination with the team manager.
• Perform routine administrative management activities.
• Review and validate management and benefit payment activities carried out by administrators.
• Participate in team awareness and training initiatives.
• Support administrators with technical knowledge, internal procedures and management rules.
• Propose improvements to processes and tools.
• Handle cross-functional work and ad hoc assignments related to changes in the business.

Requirements

• Bachelor's degree or equivalent, preferably in insurance or banking and finance.
• Three to five years of experience in back-office management of life insurance contracts.
• Knowledge of all administrative activities throughout the life of an insurance contract.
• Ideally, initial experience in validation.
• Rigor, adaptability, organization, interpersonal skills, customer-service orientation, curiosity, teaching ability and team spirit.

Permanent contract. Hybrid work. Non-executive position. Salary: €32,000 per year.

Crédit Agricole Assurances is a leading bank insurer in France and Europe. Spirica specializes in innovative savings products distributed by wealth-management professionals.