Job description
Support the P2P GPO in maintaining and enhancing global Procure-to-Pay processes, governance frameworks, SOPs, process maps, RACIs, and control documentation to ensure standardisation across the organisation.
- Monitor and analyse P2P performance through KPIs, SLAs, and control metrics, identifying trends, process gaps, risks, and opportunities for continuous improvement.
- Coordinate day-to-day P2P governance activities, including stakeholder engagement, action tracking, issue resolution, service reviews, escalations, and cross-functional collaboration.
- Act as a P2P subject matter expert for transformation and technology initiatives, supporting process design, testing, implementation, and adoption of systems such as Oracle, SoftCo, ZIP, and other P2P-related tools.
- Drive process optimisation, automation, and control enhancement initiatives by leveraging data-driven insights and partnering with Finance, Procurement, GBS, Technology, and business teams.
- Prepare governance reporting, leadership updates, training materials, and stakeholder communications while supporting change management and capability development across the P2P function.
What you’ll bring
- Experience in Procure-to-Pay, Accounts Payable, Procurement Operations, Finance Operations, Finance Transformation, or Process Governance environments.
- Strong understanding of end-to-end P2P processes, controls, best practices, and process governance, ideally within a retail, consumer goods, or shared services environment.
- Proven analytical skills, including interpreting operational data, identifying trends, performing root-cause analysis, and providing actionable recommendations.
- Strong attention to detail and experience maintaining process documentation, SOPs, governance materials, action trackers, control documentation, and reporting packs.
- Experience working with ERP and finance systems, preferably Oracle ERP, with exposure to procurement, P2P, and financial reporting processes.
- Excellent stakeholder management, communication, and influencing skills, combined with a proactive, problem-solving mindset.
- A finance, accounting, business, or process improvement qualification would be advantageous.
Benefits
Benefits include healthcare, pension, potential bonus, 27 days of leave plus bank holidays, the option to buy five additional days, Tax Saver Tickets, a fitness centre, and a subsidised cafeteria.
This is a hybrid opportunity, offering one to two days working from home.
About Primark
Primark is a global retailer headquartered in Dublin, with over 80,000 colleagues and more than 440 stores across 17 countries.