Beijing Mercedes-Benz Sales Service Co., Ltd.

Product Safety Engineer

Beijing Mercedes-Benz Sales Service Co., Ltd.

Mercedes-Benz Sales Service Co., Ltd., Beijing (Hybrid)

Job Type Full-time
Experience Senior
Posted 1 month 1 week ago
Hybrid Senior Level

Tasks

Manage an interdisciplinary inspection team for Warranty Liability and Product Liability vehicle inspections, with a focus on Product Liability cases. Align defense strategies with relevant legal and technical teams and take a leading role during on-site inspections and litigation activities.

Lead odor-related topics, coordinate communication and developments with regional and global teams, and prepare technical reports for management, legal teams, and litigation. Coordinate with regional offices, in-house legal teams, law firms, public relations, and business units on Warranty Liability and Product Liability matters.

  • Coordinate vehicle inspections, consolidate information, and monitor progress.
  • Manage assigned cases through information, coordination, and communication.
  • Allocate and delegate tasks and responsibilities and provide performance feedback.
  • Develop internal investigation standards, training programs, and seminars.
  • Conduct vehicle inspections, document investigation results, travel for customer negotiations, and provide on-site training.
  • Support settlement negotiations and technical, Product Liability, and Product Safety team members.

Qualifications

  • University qualification and strong vehicle knowledge.
  • At least 5 years of experience in the automotive industry, at Mercedes-Benz or another foreign OEM.
  • Strong management and leadership skills, with experience leading cross-functional and multicultural teams.
  • Good negotiation, interpersonal, communication, organizational, and project management skills.
  • Strong technical Mercedes-Benz product knowledge; retail or wholesale operations experience is a plus.
  • Experience in vehicle fire and accident investigation is advantageous.
  • Fluent written and spoken English is mandatory.
  • Willingness to travel frequently and work under pressure.

Benefits

Benefits include employee events, flextime, possible hybrid work, health benefits, mobility offers, employee discounts, possible good public transport access, and a barrier-free workplace.

Contact

Beijing Mercedes-Benz Sales Service Co., Ltd., Daimler Tower, 8 Wangjing Street, 100102 Beijing. Contact: Pengfei Yan, pengfei.yan@mercedes-benz.com.

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