Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery by digitalizing and integrating processes, ensuring best-in-class technology, and embedding a data-driven culture.
Commerce DevOps Hub is being established in Kraków as part of the Global Digital & Technology Function. The organization will maintain and develop IT solutions supporting the Commerce area at Heineken.
The Product Owner is accountable for defining the feature roadmap and connecting it to epics and outcomes. The role aligns with Senior Product Owners, touchpoint leads, and business and D&T stakeholders; defines outcomes and success criteria; facilitates refinement; prioritizes the backlog; validates deliveries against KPIs; and manages budget and capacity.
Responsibilities
- Define and execute product strategy, roadmap, and value proposition aligned with the RTC strategy and DBB foundations.
- Use data and analytics to monitor platform performance, customer behaviour, and adoption.
- Partner with the Value Measurement & CX team to define and track business outcomes, OKRs, and KPIs.
- Own the end-to-end product lifecycle from ideation to deployment and optimization.
- Lead and empower cross-functional teams working with design, engineering, experimentation, business stakeholders, and customers.
- Plan sprints, manage dependencies, and drive cross-portfolio collaboration and trade-offs.
- Maintain and refine the feature-level product backlog, prioritizing based on aligned value and maximizing reuse between operating companies.
- Champion change management and stakeholder engagement.
- Collaborate with Sales, Trade Marketing, MtC process teams, and D&T teams to optimize customer and user journeys.
- Communicate expectations, business impacts, and emerging user needs to teams and stakeholders.
Requirements
- Bachelor’s or Master’s degree, preferably in business or engineering.
- 5+ years of experience in digital product management.
- Understanding of the digital product lifecycle and omnichannel strategy.
- Experience with data analytics tools and leading large-scale change.
- Strong analytical and problem-solving skills.
- Expertise in digital commerce platforms.
- Agile leadership and stakeholder management skills.
- Excellent communication and collaboration abilities.
Preferred qualifications
- Certifications in Agile, Scrum, or Product Management.
- Experience in digital commerce, stakeholder management, and agile methodologies.
- Digital transformation experience.
- Commercial value chain expertise.
HEINEKEN Kraków takes integrity and ethical conduct seriously and encourages reporting concerns about possible violations of legal regulations or its Code of Business Conduct.