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Choosing Capgemini means choosing a company where you will be empowered to shape your career, supported by a collaborative global community, and able to help leading organizations unlock the value of technology and build a more sustainable, inclusive world.
Your Role
- Manage the daily operations of the O2C team, ensuring SLA and KPI compliance.
- Allocate tasks, balance workload, and monitor team performance.
- Oversee billing accuracy, payment posting, reconciliations, and dispute management.
- Ensure compliance with controls, policies, and audit requirements.
- Prepare operational dashboards and performance reports for internal and client governance.
- Support transitions, cross-training, and onboarding activities.
Your Profile
- 3+ years of O2C experience, including at least 1 year in a coordination or supervisory role.
- Good command of spoken and written English and Polish at C1 level.
- Experience with ERP systems, preferably SAP, and reporting tools.
- Bachelor’s or master’s degree in accounting, finance, or a related field.
- Experience interacting with clients and managing escalations.
- Excellent analytical and reporting skills.
What You’ll Love About Working Here
- Flexible and dynamic work environment involving teams across global locations.
- Communities supporting diversity, equity, and inclusion.
- Access to training programs and platforms, including Pluralsight, Harvard, and Coursera content.
- Attractive benefits package including meal tickets, medical services, Benefit Online, and an Employee Share Option Plan.
Capgemini Romania is an equal opportunity employer. Recruitment and employment decisions are based on performance, competence, and ability.
About Capgemini
Capgemini is a global business and technology transformation partner with 340,000 team members in more than 50 countries. The group helps organizations accelerate their digital and sustainable transitions through strategy, design, engineering, AI, generative AI, cloud, data, and industry expertise.