About Atos Group
Atos Group is a global leader in digital transformation with approximately 56,000 employees and annual revenue of approximately €7.2 billion, operating in 54 countries under two brands: Atos for services and Eviden for products and systems.
Position Overview
The Portfolio Director is a senior member of the Global ServiceNow Portfolio organisation, working directly with the CTO and Portfolio Lead to define, manage, and evolve the global portfolio of offerings, solutions, and innovation assets.
This role translates strategic vision into a structured portfolio of differentiated offerings, ensuring competitive positioning, driving innovation including GenAI and Agentic AI, and enabling the business with pricing, packaging, and go-to-market assets that accelerate growth.
Key Responsibilities
- Develop and maintain global ServiceNow offerings and solutions spanning modules, industries, and horizontal capabilities.
- Define offering scope, value propositions, target personas, use cases, and success metrics.
- Own the global portfolio roadmap, including modules, industries, AI capabilities, and innovation themes.
- Monitor market trends, ServiceNow releases, ecosystem movements, and customer demand signals.
- Drive competitive analysis, benchmarking, positioning, and differentiation narratives.
- Define pricing models, packaging structures, service tiers, and go-to-market toolkits.
- Lead R&D initiatives focused on automation, AI-driven workflows, industry innovation, and next-generation platform capabilities.
- Own the Agentic AI and GenAI portfolio roadmap, including use cases, AI agents, workflows, data and model integration, and industry-specific accelerators.
- Collaborate with Sales Enablement, Value Engineering, Industry Directors, Delivery, Alliance teams, startups, and technology partners.
- Support governance, lifecycle management, asset management, performance tracking, and leadership reporting.
Required Experience and Capabilities
- Strong background in ServiceNow portfolio management, product management, solutioning, or innovation leadership.
- Deep understanding of the ServiceNow platform, modules, AI features, and ecosystem.
- Experience defining offerings, pricing models, solution architectures, and go-to-market toolkits.
- Exposure to GenAI, workflow automation, LLM integration, and Agentic AI concepts.
- Strong commercial acumen and the ability to turn technology into compelling business value propositions.
- Experience analysing competitive landscapes and crafting differentiation strategies.
- Experience working in global, matrixed organisations with cross-functional teams.
- Executive-level communication, storytelling, and stakeholder management skills.
- An innovation mindset with a bias for action, thought leadership, and continuous improvement.
What We Offer
- Opportunity to shape the global ServiceNow portfolio for a major digital transformation provider.
- Leadership influence in next-generation GenAI and Agentic AI offerings.
- Strategic visibility across global executive leadership, sales, delivery, and partners.
- Access to innovation programs, ecosystem partners, and industry thought leadership forums.
- Competitive compensation, career progression opportunities, and professional development.
Atos is committed to diversity, inclusion, a fair work environment, and responsible environmental, social, and governance practices.