Atos is seeking an exceptional Senior Product Manager – AI Platforms & Agentic Solutions to help define the future of ServiceNow-powered enterprise transformation. This strategic product leadership role operates at the intersection of AI and Agentic AI innovation, product strategy, product engineering, enterprise transformation, human-centered design, value engineering, and commercial growth.
Working with Engineering, Architecture, Delivery, Sales, Alliances, GTM, and CTO leadership, you will develop market-leading products and solutions that create measurable business outcomes and competitive differentiation.
Your Mission
Lead the strategy, productization, and commercialization of AI-powered products, platforms, accelerators, and industry solutions built on ServiceNow and the broader AI ecosystem. Identify opportunities where AI, automation, workflows, data, integrations, and experience design can create scalable solutions that customers trust, adopt, and derive measurable value from.
Key Responsibilities
- Define product vision, strategy, and roadmaps for AI-powered offerings and platform capabilities.
- Identify emerging market opportunities and convert them into commercially viable products.
- Develop industry-specific solutions, reusable intellectual property, solution blueprints, accelerators, frameworks, reference architectures, and reusable assets.
- Prioritize investments based on customer value, market opportunity, and business impact.
- Stay current with Generative AI, Agentic AI, autonomous agents, enterprise copilots, intelligent automation, and multi-agent systems.
- Validate ideas through experimentation, prototyping, and customer engagement.
- Work with engineering teams to assess feasibility and translate emerging AI capabilities into enterprise-grade products and services.
- Shape capabilities around orchestration, memory, context management, governance, integrations, and autonomous execution.
- Establish standards for scalability, governance, security, and value realization.
- Partner with Sales, GTM, Alliances, and Delivery teams on business cases, value propositions, demonstrations, sales assets, strategic pursuits, executive workshops, and customer engagements.
- Connect innovation to measurable business outcomes and contribute to thought leadership and industry positioning.
- Champion consumer-grade enterprise experiences and human-centered design principles.
ServiceNow AI Platform & Ecosystem Expertise
The ideal candidate understands the evolving ServiceNow AI Platform and broader enterprise AI ecosystem, including Generative AI, Agentic AI, autonomous workforce capabilities, Otto, EmployeeWorks, Now Assist, AI Agents, AI Agent Studio, AI Agent Fabric, AI Control Tower, conversational AI, enterprise search, workflow orchestration, intelligent automation, multi-agent architectures, AI governance, observability, responsible AI, Workflow Data Fabric, enterprise data integration, AI-powered decisioning, API-first architectures, and ecosystem integrations.
Data-Driven Product Leadership
Define success metrics, establish adoption frameworks, validate product hypotheses, and optimize products through analytics and experimentation.
- KPI definition and success measurement
- Product analytics and telemetry
- Experimentation and A/B testing
- Funnel and user journey analysis
- Adoption and consumption analytics
- Value engineering and value realization
- Customer outcome measurement
- Business impact analysis
Required Skills & Experience
- Strategic product leadership, product vision and roadmap development, platform strategy, ecosystem thinking, product portfolio management, market analysis, competitive positioning, commercialization, and product lifecycle management.
- Strong understanding of ServiceNow and enterprise workflow platforms.
- Experience with Generative AI, Agentic AI, intelligent automation, AI opportunity identification, commercialization, API strategy, ecosystem integrations, and enterprise architecture fundamentals.
- Familiarity with AI platform ecosystems including Azure AI, OpenAI, Anthropic, Gemini, and emerging technologies.
- Experience with value-based selling, value engineering, business case development, solution and offering design, executive storytelling, stakeholder engagement, and go-to-market planning.
- Experience with enterprise workflow design, digital transformation programs, productization of services and intellectual property, and security, risk, governance, and compliance awareness.
Qualifications
- 8+ years of Product Management, Offering Management, Innovation Leadership, Product Engineering, Solution Strategy, or related experience.
- Proven experience launching and scaling enterprise products and offerings.
- Experience shipping products in complex, fast-moving environments.
- Strong collaboration across Engineering, Design, Delivery, GTM, and business stakeholders.
- Experience with AI-powered products, Agentic AI, intelligent automation, or enterprise AI platforms.
- Ability to create structure in ambiguity and influence without formal authority.
Preferred Experience
- Building or launching Agentic AI or multi-agent solutions.
- Hands-on exposure to prompt engineering, AI orchestration, model evaluation, or domain-specific AI solutions.
- Previous experience in software engineering, architecture, or technical product leadership.
- Experience across Financial Services, Healthcare, Manufacturing, Telecommunications, Energy, or Public Sector industries.
- Experience in pre-sales, solution architecture, or value consulting roles.
Professional Certifications
ServiceNow certifications are highly desirable, including Certified System Administrator, Certified Application Developer, ServiceNow AI Certifications, ServiceNow Architecture Credentials, and relevant ServiceNow Product Certifications. Preferred product management certifications include PSPO, CSPO, SAFe Product Manager, Pragmatic Institute Product Management, Product School Product Leadership, and AIPMM Certified Product Manager.
Why Join Us?
The Global ServiceNow CTO & Product Engineering Organization creates AI-powered products, agentic solutions, industry accelerators, and intelligent enterprise experiences combining ServiceNow, AI, automation, security, and human-centered design. This is an opportunity to shape the future direction of Atos's global ServiceNow business and create products and offerings with measurable impact for major organizations.
Atos is committed to diversity and inclusion and a fair work environment.