Atos is seeking an exceptional AI Platforms & Agentic Solutions Product Manager - ServiceNow. This is not a traditional Product Management role. We are looking for a strategic product leader, innovator and builder who can identify emerging market opportunities, transform cutting-edge AI capabilities into differentiated products and offerings, and help define the future of ServiceNow-powered enterprise transformation.
You will operate at the intersection of AI and Agentic AI innovation, product strategy, product engineering, enterprise transformation, human-centered design, value engineering, and commercial growth.
Your Mission
Lead the strategy, productization and commercialization of AI-powered products, platforms, accelerators and industry solutions built on ServiceNow and the broader AI ecosystem. Identify opportunities where AI, automation, workflows, data, integrations, and experience design can be combined to create scalable solutions that customers trust, adopt, and derive measurable value from.
Key Responsibilities
- Define product vision, strategy, and roadmap for AI-powered offerings and platform capabilities.
- Identify emerging market opportunities and convert them into commercially viable products.
- Develop industry-specific solutions and reusable intellectual property.
- Drive prioritization and investment decisions based on customer value, market opportunity, and business impact.
- Stay at the forefront of Generative AI, Agentic AI, autonomous agents, enterprise copilots, intelligent automation, and multi-agent systems.
- Validate ideas through experimentation, prototyping, and customer engagement.
- Translate emerging AI capabilities into enterprise-grade products and services.
- Develop solution blueprints, accelerators, frameworks, reference architectures, and reusable assets.
- Productize innovation into repeatable offerings that deliver measurable outcomes.
- Partner with Sales, GTM, Alliances, and Delivery teams on business cases, value propositions, demonstrations, sales assets, strategic pursuits, and customer engagements.
- Champion consumer-grade enterprise experiences and human-centered design principles.
- Define success metrics, establish adoption frameworks, validate product hypotheses, and optimize products through analytics and experimentation.
ServiceNow AI Platform & Ecosystem Expertise
The ideal candidate should understand the evolving ServiceNow AI Platform and broader enterprise AI ecosystem, including Generative AI, Agentic AI, autonomous workforce capabilities, Otto, EmployeeWorks, Now Assist, AI Agents, AI Agent Studio, AI Agent Fabric, AI Control Tower, conversational AI, enterprise search, workflow orchestration, intelligent automation, multi-agent architectures, AI governance, observability, responsible AI, Workflow Data Fabric, enterprise data integration, API-first architectures, and ecosystem integrations.
Required Skills & Experience
- Product vision and roadmap development, platform strategy, ecosystem thinking, and product portfolio management.
- Market analysis, competitive positioning, product commercialization, and product lifecycle management.
- Strong understanding of ServiceNow and enterprise workflow platforms.
- Experience with Generative AI, Agentic AI, intelligent automation, or enterprise AI platforms.
- Knowledge of AI platform ecosystems including Azure AI, OpenAI, Anthropic, Gemini, and emerging technologies.
- Value-based selling, value engineering, business case development, solution and offering design, executive storytelling, and go-to-market planning.
- Enterprise workflow design, digital transformation programs, productization of services and intellectual property, and awareness of security, risk, governance, and compliance.
- Ability to create structure in ambiguity and influence without formal authority.
Qualifications
- 8+ years of Product Management, Offering Management, Innovation Leadership, Product Engineering, Solution Strategy, or related experience.
- Proven experience launching and scaling enterprise products and offerings.
- Experience shipping products in complex, fast-moving environments.
- Strong collaboration across Engineering, Design, Delivery, GTM, and business stakeholders.
- Experience with AI-powered products, Agentic AI, intelligent automation, or enterprise AI platforms.
Preferred Experience
- Experience building or launching Agentic AI or multi-agent solutions.
- Hands-on exposure to prompt engineering, AI orchestration, model evaluation, or domain-specific AI solutions.
- Previous experience in software engineering, architecture, or technical product leadership.
- Experience in Financial Services, Healthcare, Manufacturing, Telecommunications, Energy, or Public Sector industries.
- Experience in pre-sales, solution architecture, or value consulting roles.
Why Join Us?
The Global ServiceNow CTO & Product Engineering Organization is building the next generation of AI-powered products, agentic solutions, industry accelerators, and intelligent enterprise experiences. This is an opportunity to help shape the future direction of Atos's global ServiceNow business while creating products and offerings that deliver measurable impact for some of the world's largest organizations.
Atos is committed to diversity and inclusion and to a fair work environment.