Officer, Middle Office Operations M/F

We are looking for a proactive and detail-oriented operations specialist to join our dynamic Middle Office team. In this role, you will be at the heart of daily operational activities and be involved with driving process improvements in a fast-paced financial environment.

You will partner closely with internal teams and external stakeholders to deliver operational excellence, drive automation initiatives, and optimize workflows for the team.

Responsibilities

• Monitor and support operations, providing timely and accurate operational monitoring while working with correspondent banks, custodians, back office teams, and other group entities.
• Liaise with traders, MIS, Finance, and front office staff to handle operational requests and issues.
• Lead and support operational initiatives and develop automated tools using VBA, SQL, and Python to improve data management and workflow efficiency.
• Document and communicate process enhancements and technical solutions.
• Contribute to change management arising from major IT and operational developments or local regulatory requirements.
• Prepare and review regulatory and operational monitoring reports.
• Monitor operational incidents, conduct root cause analysis, establish action plans, and follow up on incidents.
• Participate in system testing and implementation of new tools and process changes.

Requirements

• Bachelor's degree or equivalent, preferably in Business, Accounting, or a related discipline.
• Minimum five years of hands-on experience in Treasury, Settlement, or Middle Office operations within the banking industry.
• Six to ten years of minimum experience level.
• Knowledge of Singapore RTGS (MEPS+) and Hong Kong RTGS (CHATS) is preferred.
• Strong understanding of the SWIFT network and related systems.
• Familiarity with Money Market, Equity, and Commodity products.
• Working knowledge of VBA, SQL, and Python.
• Strong analytical, problem-solving, communication, and organizational skills.

Indosuez Wealth Management is committed to diversity and inclusion. All positions are open to people with disabilities.