What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.
The Risks & Controls team works across 1LoD business units, technology and support functions, providing management with an informed opinion on the effectiveness of controls used to mitigate material risks. The team strengthens the first line of defense through permanent controls dedicated to operational and IT teams, including monitoring execution incidents, reviewing business risk mapping and performing second-level controls.
As part of the Risk and Controls team dedicated to Information Systems and IT Security, you will manage operational incidents in coordination with IT, carry out Level 2.1 controls and review IT risk mapping in coordination with the second line of defense.
You will monitor IT incidents affecting operational activities and their recording in reference tools, monitor the quality of services provided by IT teams and systems, and provide regular information on trends and performance to the managers of the Information Systems and IT Security sectors.
As a Senior Manager, you will lead a team, focusing on planning, risk identification and execution support. You may coordinate the resolution of crisis situations affecting operational activities and act as a subject-matter referent within CACEIS.
Responsibilities
- Ensure the correct description of IT incidents detected by operational staff or IT teams.
- Lead coordination between IT and operational staff, in liaison with management, when necessary.
- Confirm that incident causes are correctly identified and that remediation action plans are monitored and challenged.
- Participate in reviewing IT and IT security control plans.
- Carry out Level 2.1 controls, write control reports and issue recommendations.
- Present consolidated control results in dedicated committees.
- Support IT and security teams in establishing risk maps and challenge IT and security risk mapping.
- Manage and develop a high-performing team responsible for 1LoD risk management activities.
- Set performance goals, provide feedback and support career development.
- Lead risk-informed planning and critical initiatives with Business Units and Technology teams.
- Oversee the identification, assessment and mitigation of operational risks.
Qualifications and skills
- Relevant university degree in Information Technology.
- Relevant risk experience preferred but not essential.
- Preferably a minimum of 10 years’ experience in the financial or information technology industry.
- Minimum experience level: 11 years and more.
- Comprehensive business knowledge of structures, processes, procedures and technology, preferably in asset servicing.
- Strong written and oral communication skills.
- Ability to communicate results and recommendations to senior management concisely.
- Ability to navigate large organizations and build collaborative relationships.
- Proven ability to engage and manage stakeholders in a complex environment.
- Strong analytical, synthesis and critical-thinking skills.
- English language proficiency.
Additional information
Location: Putrajaya, Malaysia
Working hours: 9:00 AM–6:00 PM
Contract: Permanent
Management position: Yes
CACEIS is the asset servicing banking group of Crédit Agricole, dedicated to asset managers and institutional investors. All job offers are open to persons with disabilities.