Manager - Process and Control Improvement

Qualifications & Experience

• CA, CMA, ACCA, CPA, or MBA
• 3–4 years of experience in SAP consulting, preferably in Big 4, business process analysis, or process improvement
• Exposure to Sales, Marketing, or Commercial functions, preferably in FMCG or beverage industries
• Experience in requirements gathering, process mapping, and documentation
• Exposure to Segregation of Duties (SoD) and access governance concepts
• Experience with SAP S/4HANA or SAP ECC
• Familiarity with process mapping tools such as Visio or similar

Skills & Competencies

• Knowledge of continuous improvement methodologies such as Lean, Kaizen, or Six Sigma is an advantage
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills

Key Responsibilities

• Act as a dedicated business partner for commercial and business functions, providing guidance on process design and operational excellence
• Collaborate with stakeholders to support business decisions with strong risk management and control design
• Support automation and transformation initiatives and drive continuous improvement projects
• Drive continuous optimization of end-to-end commercial processes through detailed process mapping, development of policies and SOPs, and alignment with best practices
• Conduct periodic risk assessments, including fraud risk assessments, of key commercial processes
• Monitor and support timely closure of Global Audit and Internal Audit actions
• Conduct training and workshops relating to process controls, policies, and compliance