Purpose & Overall Relevance for the Organization
adidas Global Business Services (GBS) is the engine to drive the transformation to ONE adidas. It is the company's operational backbone, delivering standard global services, enhancing customer user experience, and providing consistent skills and quality.
Act as Regional Business Partner/SPOC within the same time zone. Responsible for driving improvement initiatives, quality controls, and implementation in the area of responsibility. Drive KPIs for the respective area and serve as the main contact for the area GPO team, GBS Porto Delivery Excellence, and GBS Global Hub.
Key Responsibilities
- Act as regional Business Partner/SPOC.
- Own regional Hub function operations performance updates and action plans.
- Align GBS priorities, roadmap, projects, and initiatives with market and regional demand.
- Drive process improvement, standardization, and operational excellence with regional scope for Hub operations.
- Lead, in partnership with GPO, implementation and deployment of projects and initiatives in a compliant manner, including CFIN and T4M.
- Lead testing and bridge processes and systems.
- Drive FIT/GAP analysis on relevant E2E processes, proposing process changes and system updates to define standard processes, facilitate S4 adoption, and improve performance.
- Lead troubleshooting of process defects in partnership with GPOs and Global Hub.
- Monitor KPI/OKRs and act when needed.
- Provide direct support to the Manager and markets on process topics.
- Act as liaison between Delivery Excellence, GPO, Global Hub, and other stakeholders to implement process improvements and changes.
- Support implementation and monitoring of internal controls.
- Lead Gemba walks and identify improvement opportunities.
- Drive audit requests with BPO and GPO.
- Provide expertise and suggestions to improve the quality of training and upskilling sessions for BPO and/or Global Hub.
Key Relationships
GBS Porto Leadership Team, operational teams and Global Hub, Area GPO Team, GBS Internal Controls & Compliance, and GBS Porto Delivery Excellence.
Knowledge, Skills and Abilities
- Strong financial acumen.
- Solid experience with SAP and relevant area tools.
- End-to-end process knowledge and understanding of interactions with other teams.
- Solid knowledge of continuous improvement tools.
- Experience in a shared service environment or similar.
- Ability to communicate in English in a business setting.
- Strong attention to detail and customer orientation.
- Strong interpersonal, problem-solving, and analytical skills.
- Results-driven and self-motivated team player with compassion, integrity, trust, and perseverance.
- Curious and growth mindset, with willingness to learn beyond one's comfort zone.
- Availability to travel for periods of 3 to 4 weeks.
Requisite Education and Experience / Minimum Qualifications
- University degree in Commerce, Business Administration, Finance, Controlling, or a similar field.
- 5+ years of relevant work experience in the accounting or business area.
- Broad and deep theoretical understanding of the job function.
Culture and Inclusion
adidas fosters an athlete's mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.