Who You’ll Work With
You will work with multiple stakeholders, both internal and external. Internally, this role is part of the Nike India operations team and partners closely with Sales, Nike Stores, Marketplace Supply Chain, Technology, Finance, and Planning teams. Externally, this role requires close partnership with Nike’s wholesale partners and third-party logistics partners. This role reports to the Logistics Manager and is based in Bangalore.
Who We Are Looking For
We are looking for an experienced logistics professional with expertise in inventory management, transportation operations, and 3PL partner management. The ideal candidate will lead end-to-end order fulfillment operations, drive inventory accuracy, service excellence, and cost efficiency, while managing key performance metrics, SLAs, and partner governance.
This role requires a proactive and analytical problem solver who can work independently, navigate operational complexities, and collaborate effectively with cross-functional teams and logistics partners. The successful candidate will ensure seamless execution across the supply chain to deliver an outstanding consumer experience and support the growth of Nike India operations.
- Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field.
- Minimum 5 years of experience in logistics, warehouse operations, inventory management, or transportation management.
- Proven experience managing 3PL-operated warehouses and transportation providers.
- Strong knowledge of inventory control, warehouse operations, transportation planning, and distribution management.
- Hands-on experience with Order Management Systems, Warehouse Management Systems, Transport Management Systems, and SAP.
- Experience managing KPIs, SLAs, operational performance reviews, and continuous improvement initiatives.
- Proven ability to analyze logistics costs, identify cost-saving opportunities, and improve operational efficiency.
- Advanced analytical skills with proficiency in Excel, Power BI, Tableau, or similar reporting tools.
- Strong stakeholder management, communication, and problem-solving skills.
- Keen attention to detail, an aptitude for process, and a hunger to continuously learn and grow.
- Ability to work as a strong team player within a diverse group.
- Ability to thrive in a fast-paced, ambiguous, and continuously evolving environment.
What You’ll Work On
- Own day-to-day order fulfillment operations with third-party logistics and transportation partners, balancing service, capacity, delivery performance, and cost.
- Align distribution-center capacity, delivery planning and scheduling, and performance expectations with internal cross-functional teams and external partners.
- Facilitate conversations and lead supply chain performance, KPI, and SLA reviews with 3PL partners to drive operational excellence.
- Manage inventory governance across partner-operated warehouses, monitoring inventory accuracy, stock integrity, inventory aging, shrinkage, and cycle-count performance.
- Lead root-cause analysis and corrective action plans for inventory discrepancies.
- Drive inventory optimization initiatives to improve stock availability while minimizing excess and obsolete inventory.
- Partner with 3PL providers to ensure compliance with inventory-control processes and standard operating procedures.
- Develop and maintain inventory performance dashboards and reporting.
- Manage transportation partners to ensure achievement of agreed service levels and delivery commitments.
- Monitor transportation metrics including on-time delivery performance, delivery accuracy, proof of delivery, claims settlement, and freight cost per unit.
- Conduct transportation network reviews and identify opportunities for cost savings and service improvements.
- Lead carrier performance reviews and establish corrective action plans for service failures.
- Support peak-season planning and transportation capacity management.
- Conduct regular business reviews with 3PL partners and transportation providers.
- Track and improve agreed KPI and SLA performance through structured governance.
- Drive Lean and continuous improvement initiatives across logistics operations.
- Ensure logistics partners comply with contractual obligations, operational standards, and service requirements.
- Be accountable for projects or programs with manageable risks and resource requirements.
- Develop and manage policies and procedures to ensure efficient and cost-effective movement of goods.
- Apply best practices and knowledge of internal and external business challenges to improve products, processes, or services.
NIKE, Inc. offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. NIKE, Inc. is an equal opportunity employer.