Host/Hostess - Terra Tempe Restaurant - The Westin Tempe

The Westin Tempe is looking for a part-time Host/Hostess to join the team at Terra Tempe Restaurant.

Hours/Shifts: AM and PM availability, including weekends and holidays.

Summary of Benefits

• Team member and family room discounts for Crescent Hotels and Resorts and Marriott Hotels
• Flexible schedules
• Career growth and development
• Insurance benefits available for full-time and part-time team members
• 401(k) plan and company match program
• Vacation pay and sick pay for full-time and part-time team members
• Holiday pay for full-time team members
• Recognition programs and community outreach
• Tuition reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We support associates through health and wellness programs, learning and development, travel discounts, and career growth.

Position Summary

A Host/Hostess services guests in the restaurant and around the hotel in a friendly, courteous, timely, and professional manner. The role includes greeting and escorting guests to tables and maintaining a courteous and efficient dining room operation to ensure guest satisfaction.

Required Skills and Abilities

• Ability to communicate in English
• Self-starting personality with an even disposition
• Professional appearance and manner
• Ability to communicate effectively with guests
• Willingness to assist co-workers and work as part of a team
• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders, and similar written materials
• Ability to remember, recite, and promote menu items
• Ability to move throughout a crowded room to seat guests
• Ability to handle customer complaints and concerns in a friendly and positive manner
• Ability to establish and maintain effective working relationships with associates, customers, and patrons

Performance Standards

Customer Satisfaction: Treat all guests and associates with courtesy and respect while maintaining professional and positive interactions.

Work Habits: Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance. Adapt to changes, learn new skills, solve routine problems, and ask for help when needed.

Safety and Security: Follow hotel security policies and procedures, including requirements concerning key controls, lifting heavy objects, chemical use, and reporting safety hazards and concerns.

Other job-related duties may be assigned by the associate’s supervisor. This description is subject to change and does not create an employment contract. The position is covered by equal opportunity and protected veteran and disability hiring requirements.

Positions listed on this page are outside of Marriott International, Inc. and its subsidiaries. These businesses are separate employers that control their own employment policies and practices.