Global Process Delivery Analyst I

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport.

Who You’ll Work With

You’ll be part of the Global Process Delivery team within People Solutions, responsible for keeping Nike’s core employee processes running with precision and scale. This role reports to the Manager, Global Process Delivery, and partners closely with Payroll, Talent Acquisition, People Solutions Advisory and Consulting, Business HR, and Technology Solutions teams.

Who We Are Looking For

We are looking for a detail-driven Global Process Delivery Analyst I who brings rigor, curiosity, and accountability to core HR operations. You should be comfortable working in Workday and ServiceNow to monitor and resolve tasks and tickets related to new hires, onboarding, employee changes, payroll inputs, terminations, leaves of absence, contracts, and other core HR operations.

You Bring

• 1–3 years of experience executing core HR or People Operations processes
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Experience working in HRIS systems; Workday is strongly preferred
• Experience with HR ticketing tools; ServiceNow is strongly preferred
• Strong proficiency with Microsoft Office applications
• Strong problem-solving skills, attention to detail, and demonstrated compliance with SOPs and documented work instructions
• Ability to analyze HR data, identify trends, and present actionable insights
• Experience with Smartsheet or similar workflow tools is preferred
• Prior exposure to payroll, benefits, mobility, compensation systems, and downstream integrations is preferred
• Experience supporting large-scale HR events is preferred

What You’ll Work On

• Execute HR transactions in Workday and ServiceNow, including new hires, onboarding, employee changes, terminations, leaves of absence, contracts, and one-time payments
• Monitor and resolve HR tasks, tickets, and system integration issues
• Maintain employee data quality for Payroll, Compensation, Benefits, and Mobility systems
• Perform recurring and ad hoc audits for compliance with standard operating procedures and local requirements
• Support year-end activities, organizational transformations, compensation cycles, open enrollment, and store closures
• Partner with Payroll, Talent Acquisition, Business HR, and Technology teams to manage handoffs and integrations
• Manage work authorization transactions, including Form I-9 Employment Eligibility Verification and E-Verify

NIKE, Inc. offers accommodations throughout the interview process, a generous total rewards package, a casual work environment, a diverse and inclusive culture, and opportunities for professional development. NIKE, Inc. is an equal opportunity employer.