Atos Group is seeking a strategic, highly collaborative Communications Manager to lead and evolve communications for a large Next Generation 9-1-1 (NG9-1-1) transformation program. The role serves as the primary communications liaison between the project team and the client, supporting clear and effective communication across a diverse stakeholder landscape.
What You Will Be Doing
- Lead the execution and continuous evolution of the project communications plan.
- Provide strategic oversight for communications across a complex statewide transformation effort.
- Serve as the primary communications liaison between the project team and the client.
- Develop communications for technical, operational, executive, and external audiences.
- Create executive-level briefings, reports, and materials for senior leadership and oversight activities.
- Coordinate communications across internal teams, subject matter experts, PSAPs, public safety agencies, and partner organizations.
- Lead communication strategies supporting organizational change, stakeholder adoption, and readiness for NG9-1-1 capabilities.
- Manage sensitive or high-visibility communications and related escalations.
- Monitor communication effectiveness through stakeholder feedback and performance metrics.
- Facilitate meetings, develop communication templates, and ensure consistency and quality.
- Ensure compliance with applicable regulations, standards, and best practices.
Requirements
- Bachelor’s degree in Communications, Public Administration, Business Administration, Emergency Management, or a related field, or equivalent experience.
- 7+ years of experience in public safety, emergency communications, or closely related environments.
- Experience supporting large transformation programs, preferably in government or public-sector environments.
- Strong understanding of the 9-1-1 system and PSAP community.
- Proven ability to lead communications across complex, multi-stakeholder environments without direct authority.
- Experience developing executive-level communications and supporting high-visibility initiatives.
- Exceptional written, verbal, and interpersonal communication skills.
- Ability to operate effectively in high-pressure, high-scrutiny environments.
Preferred Qualifications
- Experience with NG9-1-1 programs or similar public safety technology transformations.
- Background in or direct support of 9-1-1 communications centers.
- Familiarity with CAD, radio systems, and NG9-1-1 concepts.
- Experience with structured change management or communications frameworks.
- Relevant certifications such as NENA ENP, APCO credentials, PMP, or change management certifications.
Compensation and Benefits
The total compensation range for this role is 102,459–163,935 USD. Benefits include medical, dental, and vision insurance, flexible spending accounts, a health savings account, supplemental insurance, telehealth, an employee assistance program, a 401(k) retirement plan, legal and pet insurance, and wellness and discount programs.
Atos is committed to diversity, inclusion, and a fair work environment.