Within CACEIS Bank France, the Private Equity Real Estate Solutions (PERES) business line provides services to private equity and real estate management companies, including depositary, accounting, middle-office and investor services.
As a Client Operations Officer in the Depositary Operations Services & Investors Services team, you will handle the activities associated with asset position keeping for PERES funds and provide depositary statements reflecting the assets held. You will manage a portfolio of clients and funds and act as the primary client contact on these matters, working with sales teams, valuers, middle-office teams and depositary control.
Responsibilities
- Monitor client activity through movements recorded in accounts.
- Obtain and check supporting documentation from clients to update positions in pure registered form.
- Analyse and validate documentation in accordance with regulations and internal procedures.
- Enter transactions into the position-keeping tool, eFront, and contribute to validating transactions entered by colleagues.
- Manage daily client relationships concerning position keeping.
- Perform occasional checks on client funds as part of circularisation activities.
- Support reporting on client satisfaction, complaints and dissatisfaction.
- Analyse recurring issues, propose and monitor corrective action plans, and promptly alert management and sales teams.
Profile
- Bachelor's degree or equivalent, ideally in management, finance or accounting.
- At least 3 years of experience in securities or fund administration.
- Knowledge of depositary, custody, investor register or fund valuation activities.
- Strong client relationship and service skills, with rigour and analytical and summarising abilities.
- Responsive, organised and able to work as part of a team.
- Proactive in a rapidly changing environment.
- Proficiency in Microsoft Office and ideally eFront.
Benefits
- Up to 84 remote-working days per year.
- 31 days of paid leave and up to 16 RTT days per year.
- Global compensation including collective variable compensation, profit-sharing and incentive schemes.
- Sustainable mobility package or 90% reimbursement of the Navigo pass.
- Additional benefits including health insurance, works council benefits, company restaurants and preferential banking terms.
Starting date: 01/09/2026. Contract duration: 3. Position with no management responsibility.