The Westin Tempe is looking for an On-Call - Banquet Server to join its banquet team. AM/PM availability, including weekends and holidays, is required.
Benefits
- Team member and family room discounts at Crescent Hotels and Resorts and Marriott Hotels
- Flexible schedules
- Career growth and development
- Insurance benefits available for full-time and part-time team members
- 401(k) plan and company match
- Vacation pay and sick pay for full-time and part-time team members
- Holiday pay for full-time team members
- Recognition programs and community outreach
- Tuition reimbursement
A Banquet Server services guests at the hotel in a friendly, courteous, timely, and professional manner. Responsibilities include greeting guests, providing prompt service, checking guests out at the end of their stay, and delivering an outstanding guest experience.
The Banquet Server participates in the setup, decoration, food and beverage service, and breakdown of functions in the banquet meeting room in accordance with the BEO and Crescent and Westin Tempe standards. The role also maintains the cleanliness, repair, and safety of equipment and work areas.
Required Skills and Abilities
- Ability to communicate in English
- Self-starting personality and even disposition
- Professional appearance and manner
- Strong guest communication skills
- Willingness to assist coworkers and work as part of a team
- Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- Knowledge of appropriate table settings and service ware
- Ability to understand and apply written product-labeling instructions
- Ability to remember, recite, and promote menu items
- Ability to transport up to 30 pounds through a crowded room continuously throughout a shift
- Ability to operate beverage equipment such as a coffee maker
Performance Standards
Associates are expected to maintain professional and courteous interactions with guests and coworkers, meet hotel standards for work procedures, dress, grooming, punctuality, and attendance, adapt to changes, learn new skills, solve routine problems, and request assistance when needed. Associates must also follow hotel safety and security policies, including procedures for key controls, lifting, chemical use, and reporting hazards.
Other job-related duties may be assigned. This description does not create an employment contract, and employment remains at will. The employer is an Equal Opportunity Employer and participates in federal protections for veterans and individuals with disabilities.