Work-study contract
Start: As soon as possible
Duration: 1 or 2 years
Study level and field: BAC+2 / BAC+3 in sales, commerce, distribution or customer relations
Location: Les Carmes / Ladoux, Clermont-Ferrand
Join Michelin’s Premium Boutiques and help bring the brand to life for employees and visitors. Working closely with the Premium Boutiques Manager and Brand Manager, you will support the daily operation of the Carmes and Ladoux stores while delivering a high-quality customer experience.
Your missions
Sales and customer relations
- Welcome, advise and assist customers with their purchases.
- Identify customer needs and recommend suitable products.
- Contribute to customer experience and Michelin brand presentation.
- Support commercial operations and their implementation in the stores.
Operational management
- Participate in opening, maintaining and operating the stores daily.
- Ensure the quality of presentation of spaces and products.
- Apply merchandising fundamentals to make the offering clear and attractive.
Stock and administrative management
- Support stock monitoring, inventories and product replenishment.
- Contribute to monitoring orders and movements of goods.
- Handle routine administrative operations related to store activity.
- Monitor activity using Excel and Microsoft 365 tools.
Communication
- Share commercial operations and news with different audiences.
- Help create or adapt communication materials.
- Promote the stores and highlight products.
Profile
- Customer relations and sales techniques
- Commercial communication
- Stock management
- Merchandising fundamentals
- Proficiency with Microsoft 365 collaboration tools and Excel
- English at B1 level
- Previous experience in sales, commerce or customer reception is appreciated
Successful candidates will demonstrate excellent customer service, teamwork, adaptable communication, rigour, organisation, responsiveness, versatility, curiosity and an interest in the Michelin brand and customer experience.
Additional information
Michelin can support housing search and financing for eligible mobile candidates. The work-study programme takes place only in metropolitan France. The training organisation must be Qualiopi-certified. Compensation depends on study level, age and contract type; for an apprenticeship under age 26, the stated range is €1,493 to €1,683 gross per month.