Wholesale Operations Specialist

Mercedes-Benz Financial Services Korea Ltd.

Mercedes-Benz Financial Services Korea Ltd., Seoul Square, Seoul (Hybrid)

Job Type Full-time

Experience Senior

Posted 2 weeks 1 day ago

Hybrid Senior Level

Tasks

Policy & Financial Product Governance

Coordinate and maintain key credit and financial product-related policies and guidelines in alignment with HQ requirements and local regulations.
Act as a local coordinator between HQ and relevant stakeholders on financial product structures, policy interpretation, and related inquiries, ensuring products are properly approved, documented, and managed.
Coordinate with Business, Legal & Compliance, IT, and other relevant stakeholders to ensure operational readiness for new product launches.

Wholesale Operations

Manage and monitor key wholesale finance processes, including loan creation, disbursement, settlement, invoicing, and related activities, ensuring operational accuracy and integrity.
Design and implement operational processes to support new financial products and evolving business requirements.
Identify and drive opportunities to improve operational efficiency and process effectiveness.

Systems, Process Optimization & Projects

Lead process and system enhancement initiatives to improve the efficiency and effectiveness of wholesale finance operations.
Coordinate system change requests and business process enhancements, including monitoring system operations and supporting the investigation and resolution of system issues.
Lead or participate in cross-functional projects related to wholesale finance operations, products, and systems.

Wholesale Customer & Stakeholder Management

Respond to inquiries from wholesale customers and internal stakeholders and provide appropriate operational support.
Build effective working relationships with wholesale customers, brand partners, internal departments, and third-party vendors.
Coordinate communications and operational changes across relevant stakeholders to ensure smooth implementation.

Reporting & Data Management

Generate and consolidate wholesale finance data for regulatory and management reporting, including monthly and quarterly FSS submissions.
Prepare ad-hoc reports and analysis to support business and operational decision-making.
Analyze wholesale and retail data to identify irregularities, trends, and potential operational issues.

Risk, Internal Controls & Compliance

Maintain and update work manuals, procedures, and operational documentation in accordance with company policies and local regulations and support related internal and external audits.
Support ICS/K-SOX documentation and effectiveness testing, and identify internal control deficiencies and operational risks.
Drive appropriate corrective actions and improvements to ensure wholesale operations remain compliant with applicable policies, regulations, and internal control requirements.
Perform other duties as required to support the business and team objectives.

Qualifications

Bachelor's degree.
Minimum 5 years of experience in a financial company.
Wholesale business experience is required.
Knowledge of the credit finance industry through training and work experience.
Problem-solving ability and interpersonal communication skills.
Korean is mandatory; English is preferred.

Recruitment Process

Document screening, first interview, second interview, offer discussion, and final selection.

Additional Information

Applicants may apply for only one position currently open at Mercedes-Benz Financial Korea. Candidates must have no restrictions on overseas travel; male applicants must have completed or been exempted from military service. Employment-protected applicants will receive preference in accordance with applicable laws.