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Job description
AGOS is looking for a Data Specialist – Customer Analytics to join its Marketing team and support data-driven decision making through customer analytics, reporting and business insights.
Key responsibilities
- Extract, clean and structure customer data from multiple sources while ensuring data quality and reliability.
- Analyze customer behavior, segmentation, lifecycle trends, channel performance and commercial results.
- Develop and maintain dashboards, reports and KPI monitoring tools.
- Support predictive and statistical analyses to drive business recommendations and prioritization.
- Collaborate with Marketing, CRM, Business and IT teams to transform data into actionable insights.
- Help improve customer knowledge and support customer lifecycle management initiatives.
Key competencies
- Curiosity and a customer-oriented mindset.
- Strong problem-solving and analytical skills.
- Ability to work autonomously and manage priorities.
- Strong communication and data storytelling capabilities, with the ability to explain complex analyses clearly to non-technical audiences.
Training and specialization
Master's degree in Data Science, Statistics, Business Analytics, Computer Science, Engineering, Marketing Analytics or a related field. Strong analytical mindset and passion for data-driven decision making. Excellent SQL skills; Python or R knowledge is highly appreciated. Experience with SAS and BI tools such as Power BI or Tableau is a plus. Advanced Excel skills. Fluent English required; Italian is a plus.
Position details
- Starting date: 01/10/2026
- Experience level: 0–2 years
- Contract: VIE Programme
- Location: Italy
- Sector: IT, Digital and Data