Store Supervisor (Da Nang & Hoi An)

Key Responsibilities

• Monitor and analyze performance data and make necessary adjustments to drive commercial success within the assigned store area.
• Allocate resources and organize processes to drive efficiency and productivity.
• Role-model customer service and meet or exceed customer expectations.
• Supervise and coordinate the team to ensure optimal service levels.
• Act as a Brand Ambassador by consistently exhibiting adidas Brand Attitude and Values.
• Use advanced category expertise to drive sales and customer loyalty.
• Guide and train team members on foundational and seasonal brand and product knowledge.
• Coordinate execution and maintenance of visual merchandising and in-store communication standards.
• Manage same-day merchandise delivery processing, stockroom organization, and sales-floor replenishment.
• Execute loss prevention procedures and maintain a safe, productive shopping and working environment.
• Support recruitment, onboarding, and training of store team members.
• Coach and motivate individuals to maximize performance and share best practices.
• Complete applicable training programs and seek ongoing coaching and learning opportunities.

Requirements

• Minimum 12 months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Advanced selling experience and comprehensive product, retail, and industry understanding.
• First supervisor experience.
• Intermediate numeracy and literacy skills.
• Advanced verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as core parts of its culture and talent processes.