Store Manager - Nike Grand Rapids

Become a Part of the NIKE, Inc. Team

NIKE, Inc. brings innovation and inspiration to every athlete in the world and offers opportunities for passionate individuals to create the future of sport.

Join the NIKE Team as a Store Manager

As a Nike Store Manager, also referred to as a Head Coach, you are the face of NIKE. You will lead, coach, and inspire your team to deliver an excellent customer experience while ensuring team members feel included and supported.

You will use your retail expertise to drive store growth strategies, build community partnerships, train your team, implement Service Principles, and represent NIKE’s culture, brand, colleagues, customers, and community.

Minimum Qualifications

• Minimum of six years of customer-facing retail or hospitality experience.
• Minimum of four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
• Proven ability to use tools for conflict resolution and employee coaching and counseling.
• Ability to work weekends, nights, and holidays as needed.

Responsibilities

• Be enthusiastic, passionate, and knowledgeable about NIKE products and services.
• Lead the team and cultivate a store environment that achieves sales, service, organization, customer satisfaction, profitability, safety, and operational goals.
• Foster a high-performing, engaged team environment with a culture of recognition and rewards.
• Drive operational excellence and execute brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
• Lead store business results and critical metrics, including budgeting, planning, customer service, sales, and people leadership.
• Work with District Partners on enterprise-wide initiatives and programs.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits from the day of hire.
• Accrued paid time off and holiday pay.
• Discounted Nike stock through the Employee Stock Purchase Plan.
• Employee and family discounts from Nike, Converse, and Jordan of up to 50%.

NIKE, Inc. is an equal opportunity employer committed to employing a diverse workforce.