Store Manager (NAIA, Terminal 3)

Purpose / Mission

Drives store profitability by meeting or exceeding sales targets and controlling operational expenses; managing all resources within the store to provide customers with a leading shopping experience; and leading the execution of effective and efficient store operations.

Accountabilities

• Takes ownership of the store, allocates resources, and organizes processes to drive profitability in a variety of situations and market conditions.
• Uses knowledge of profit and loss statements and store KPIs to make commercially sound decisions.
• Tracks store performance data and responds with solutions that drive commercial success.
• Understands customer behavior and adapts the service offer accordingly.
• Monitors customer satisfaction and feedback to drive continuous improvement.
• Leads by example and ensures effective customer service management.
• Creates a culture where store activity and assets showcase and drive brand equity.
• Transfers brand and product knowledge into sales skills.
• Maintains visual merchandising, housekeeping, stockroom, replenishment, and loss-prevention standards.
• Ensures compliance with store policies and procedures.
• Suggests improvements to systems and processes.
• Manages recruitment, onboarding, training, and development of the store team.
• Sets clear expectations and targets, analyzes team performance, holds team members accountable, and provides prompt feedback.
• Coaches, motivates, and inspires team members to accomplish store goals.
• Collaborates and shares best practices to drive team performance.
• Observes global and local policies and procedures, supports APAC changes and directions, and performs other assigned tasks.

Professional Background / Experience

• Minimum 18 months of experience in a sports or fashion customer- and commercial-focused retail environment, with a minimum of 24 months of store management responsibility.
• Intermediate numeracy and literacy and advanced verbal communication skills.
• Apparel, fashion, footwear, or FMCG retail industry exposure.
• Related college degree.
• Basic proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Good oral and written English and Filipino.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.