At adidas, we have been challenging the status quo for 70 years. We are looking for Store Managers who want to create what will be and share our desire to make a difference through sport.
Purpose
- Drive store profitability by meeting or exceeding sales and profit targets.
- Manage all store resources to provide customers with a leading shopping experience.
- Drive execution of established policies, procedures, initiatives, and directives.
Key Accountabilities
You lead, coach, and develop
- Lead recruitment, onboarding, training, and development efforts in partnership with HR, Talent Acquisition, and Retail Training.
- Coach, motivate, and inspire Assistant Store Managers to accomplish store goals and maximize performance.
- Create a high-performance culture through clear expectations, performance analysis, and timely feedback.
- Identify and develop strong performers with potential for growth.
- Complete Store Manager training programs and apply learning on the job.
- Seek coaching and learning opportunities to continually improve performance.
- Ensure compliance with established HR policies and procedures.
You lead a service culture
- Drive a service and selling culture through leadership of the adidas Group service model.
- Lead by example on the sales floor and ensure a leader is on duty when needed.
- Schedule and zone employees to prioritize consumer service and sales.
- Analyze Net Promoter Score results and communicate them to the store team.
- Optimize the consumer experience through ship-from-store, click and collect, and Store Associate Mobile initiatives.
You lead store operations
- Lead store operations systematically and efficiently according to adidas Retail Operating Rhythms.
- Ensure compliance with Retail Management Standards, policies, procedures, and directives.
- Process merchandise deliveries on the day they arrive and maintain an accessible product offer.
- Ensure cash-wrap transactions are processed quickly and accurately.
- Lead relevant change-management initiatives.
- Implement loss-prevention, health, and safety policies.
You lead brand and product expertise
- Act as a Brand Ambassador and consistently demonstrate adidas Brand Attitude and Values.
- Promote passion for sport, culture, and community.
- Maintain Retail Experience, Visual Excellence, and In-Store Communication standards.
- Partner with District Manager and Retail Training to deliver product training and learning programs.
You lead store profitability
- Take ownership of the store’s commercial success.
- Analyze data with the District Manager to drive continuous improvement in sales, productivity, and profitability.
- Ensure the legal and financial integrity of the store.
- Maintain a safe and productive shopping and working environment.
Knowledge, capabilities, and experience
- Excellent skills operating personal computers, POS systems, and software including Microsoft Office.
- Knowledge of profit and loss statements and store KPIs.
- Strong interpersonal, communication, time-management, and problem-solving skills.
- Ability to make sound independent decisions and build effective working relationships.
- Inspirational attitude and ability to maintain high performance standards.
- Ability to speak, read, comprehend, and write English.
- Reliable and consistent attendance and punctuality.
- Willingness to travel domestically by car and air.
Physical requirements
The role requires frequent standing, walking, use of hands, and reaching. Employees may need to lift up to 25 pounds frequently and up to 50 pounds occasionally, work 10–12 hours per day during peak seasonal periods, and perform other physical activities including climbing, balancing, stooping, kneeling, crouching, crawling, and operating a Brannock device.
Qualifications
- Must be 18 years or older.
- Four-year college or university degree in business, retail management, or a related field, or an equivalent combination of education and experience.
- At least 18 months of experience in a sports or fashion customer- and commercially focused retail environment, including at least 12 months of Store Management experience.
Benefits and equal opportunity
adidas offers health and dental benefits, disability and life insurance, an Employee and Family Assistance Program, a retirement savings plan with employer match, education assistance, fitness reimbursement, annual performance bonuses, increasing vacation time, service awards, paid bereavement leave, and parental leave top-up for eligible employees.
adidas is an equal opportunity employer committed to diversity and inclusion. Accommodations are available upon request throughout the recruitment and selection process.