Store Manager

Purpose / Mission

Drives store profitability by meeting or exceeding sales targets and controlling operational expenses; managing all resources within the store to provide customers with a leading shopping experience; and leading the execution of effective and efficient store operations.

Accountabilities

• Takes ownership of the store, allocates resources, and organizes processes to drive profitability in a variety of situations and market conditions.
• Uses store KPIs and financial judgment to make commercial decisions and track performance data, including best sellers, weekly forward demand, and sales per square foot.
• Understands customer behavior and adapts the service offer to improve customer satisfaction.
• Leads by example in customer service and ensures effective customer service management.
• Builds brand and product knowledge into sales skills across relevant categories.
• Maintains visual merchandising, housekeeping, stockroom processing, replenishment, and loss prevention standards.
• Supports recruitment, onboarding, training, and development of the store team while ensuring HR policies and procedures are followed.
• Creates a high-performance culture by setting expectations and targets, analyzing performance, providing feedback, and managing poor performance.
• Coaches, motivates, and inspires team members to achieve store goals.
• Collaborates and shares best practices to drive team performance.

Professional Background and Experience

• Minimum 4–6 years of experience in a sports or fashion customer- and commercial-focused retail environment.
• Minimum 12 months of store management responsibility.
• Intermediate numeracy and literacy and advanced verbal communication skills.
• Preferably experience in apparel, fashion, footwear, or FMCG retail.
• Related university degree or three-year diploma.
• Intermediate proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Good oral and written Bahasa Indonesia and intermediate oral and written English.

Culture

Adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create a culture of belonging.