Purpose & Impact on Organization
Drive your store’s profitability by meeting or exceeding store sales and profit targets, managing all resources within the store to provide customers with a leading shopping experience, and driving the proper execution of established policies, procedures, initiatives, and directives.
Key Responsibilities
- Take full ownership of the store and its commercial success.
- Analyze relevant data to probe and challenge the status quo.
- Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
- Drive continuous improvements in the store’s sales, productivity, and profitability.
- Ensure the legal and financial integrity of the store.
- Lead service by example, maximizing time spent selling and leading team members on the sales floor.
- Ensure there is always a manager on duty on the sales floor, focusing team members on customers and selling.
- Schedule staff to properly serve customers, drive sales, and execute tasks.
- Act as a Brand Ambassador and consistently exhibit adidas Brand Attitude and Values.
- Ensure proper in-store brand execution according to established standards and directives.
- Ensure store team members are trained on foundational, seasonal, brand, and product knowledge.
- Manage store operations systematically and efficiently according to established policies and procedures.
- Ensure Visual Merchandising and In-Store Communication standards are consistently executed and maintained.
- Ensure merchandise deliveries are processed on the same day they arrive and the full product offer is immediately available and accessible to customers.
- Ensure cash register transactions are processed quickly and accurately.
- Lead and implement applicable loss prevention policies and procedures.
- Maintain a safe and productive shopping and working environment.
- Manage recruitment and training of store team members.
- Ensure all HR policies and procedures are followed.
- Create a high-performance culture through clear expectations, performance analysis, and prompt feedback, including actively managing poor performance.
- Work with the District Manager to identify and develop strong performers with growth potential.
- Share best practices to drive the collective performance of district stores.
- Complete applicable training programs and apply the learning on the job.
- Seek coaching and learning opportunities to continually improve performance.
Key Relationships
Customers; peers and supervisors; vendors and support functions such as Visual Merchandising and Facility Services; and local administration such as mall management.
Knowledge, Capabilities and Experience
Store Manager competencies.
Minimum Qualifications
- Minimum 18 months of work experience in a sports or fashion customer- and commercial-focused retail environment, including a minimum of 12 months of Store Management responsibility.
- Intermediate numeracy and literacy skills and advanced verbal communication skills.
Culture
At adidas, we have a winning culture built on mental strength and the athlete’s mindset. Core behaviors include courage, ownership, innovation, teamplay, integrity, and respect.
adidas is committed to embedding diversity, equity, and inclusion into its culture and talent processes to foster belonging and reflect the diversity of its consumers and communities.