Position Title: Staging Center Technician
Location: Onsite Corona, California
Position Summary
The Staging Center Technician is responsible for receiving, preparing, configuring, testing, tracking, and shipping IT equipment and technology assets to support customer deployments and service operations. This role ensures devices are accurately staged, imaged, inventoried, packaged, and documented according to company standards while maintaining a secure and organized staging environment.
The technician works closely with field support teams, project managers, asset management teams, and logistics personnel to ensure technology deployments are delivered on time and meet quality requirements.
Key Responsibilities
- Configure, image, and stage network devices, servers, and peripheral equipment.
- Install operating systems, software applications, security tools, and required updates.
- Validate hardware and software functionality and perform system testing and quality assurance checks.
- Apply asset tags, labels, and customer-specific configurations.
- Receive, inspect, inventory, and track incoming equipment and asset movements.
- Conduct inventory audits and support equipment refresh, redeployment, and disposal.
- Prepare deployment kits and shipment packages and coordinate shipping, receiving, and return logistics.
- Verify shipping documentation and maintain chain-of-custody records.
- Troubleshoot hardware, software, and imaging issues and escalate unresolved issues.
- Assist field technicians with deployment readiness and technical questions.
- Follow staging procedures, work instructions, security requirements, customer contracts, and data protection standards.
- Maintain staging center organization, cleanliness, and safety standards.
Required Qualifications
- Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent technical training and experience may be considered.
- 1–3 years of experience in IT support, asset management, deployment services, or warehouse technology operations.
- Experience configuring and deploying Cisco network equipment.
- Basic networking knowledge, including TCP/IP, Wi-Fi, and LAN connectivity.
- Experience with hardware installation, troubleshooting, inventory control, and asset management systems.
- Knowledge of ticketing systems such as ServiceNow.
Preferred Qualifications
- CompTIA A+ certification.
- Experience with ServiceNow, Autopilot, SCCM, or similar endpoint management solutions.
- Knowledge of barcode scanning and inventory technologies.
- Experience supporting large-scale deployment or refresh projects.
Core Competencies
- Attention to detail and accuracy.
- Strong organizational skills.
- Customer service mindset.
- Ability to manage multiple priorities.
- Problem-solving and troubleshooting skills.
- Effective verbal and written communication.
- Team collaboration and accountability.
Physical Requirements
- Ability to lift and move equipment up to 50 lbs.
- Ability to stand, walk, bend, and package equipment throughout the workday.
- Ability to work in a warehouse, logistics, or staging center environment.
- Reports onsite to the staging warehouse or location.
Success Measures
- Deployment accuracy and quality rates.
- Inventory accuracy and audit compliance.
- On-time staging and shipment completion.
- Reduced deployment defects and returns.
- Compliance with asset management and security procedures.
Compensation and Benefits
The total compensation range for this role is $54,386.00–$90,000.00 USD. Benefits include medical, dental, and vision insurance; flexible spending accounts; a health savings account; supplemental insurance; telehealth; an employee assistance program; a 401(k) retirement plan; legal and pet insurance; and wellness and discount programs.
Atos states that diversity and inclusion are embedded in its culture and that it is committed to a fair work environment.