Specialist II, Digital Content Operations - NA Digital Operations

Who You’ll Work With

You’ll be part of the North America Consumer Experience Operations team, focused on delivering seamless digital consumer experiences across Nike’s marketplace, flagship platforms, and post-purchase journeys. This role partners with Digital Brand, Marketing, Site Experience, Digital Operations, Platform, Commerce, and Global teams to drive operational excellence and consistent execution. You will report into North America Consumer Experience Operations and will not have direct people management responsibilities.

Who We Are Looking For

We’re looking for a highly organized and operationally driven professional who thrives in a fast-moving digital environment. The ideal candidate brings strong ownership, exceptional attention to detail, and the ability to manage multiple workstreams while maintaining quality.

• Open to work in Beaverton, Oregon or remote in the United States
• Typically 2+ years of experience in digital content production, content operations, project management, ecommerce, traffic management, or related fields
• Bachelor’s degree in Business, Marketing, Operations, Ecommerce, Communications, or a related field, or a suitable combination of education, experience, and training
• Experience with Airtable or similar workflow management platforms
• Experience with content management systems and workflow automation tools preferred
• Expertise in cross-functional collaboration, quality assurance, publishing operations, incident management, and KPI performance reporting

What You’ll Work On

• Support end-to-end digital content production, tracking deliverables across channels and ensuring timelines, approvals, dependencies, and publishing milestones remain visible and actionable.
• Partner with Digital Brand and Marketing teams to operationalize seasonal campaigns, product launches, and key consumer moments.
• Maintain operating rhythms through documentation, workflow governance, production tracking, and stakeholder communication.
• Lead publishing readiness and quality assurance efforts, ensuring content accuracy, channel compliance, and high-quality execution before launch.
• Serve as a key contact for content, tooling, and publishing incidents, coordinating triage, communication, and resolution.
• Collaborate across Digital Operations, Platform, Commerce, Global, and Consumer Experience teams to identify risks, remove bottlenecks, and improve execution quality.
• Support adoption of new tools, workflows, and automation opportunities while monitoring operational health, campaign readiness, and KPIs.

NIKE, Inc. offers accommodations throughout the interview process, a generous total rewards package, a casual work environment, a diverse and inclusive culture, and opportunities for professional development. NIKE, Inc. is an equal opportunity employer.