The Solution Manager is a customer-facing role responsible for building credibility with clients and shaping high-value, competitive, and deliverable solutions. They lead and coordinate bid solution teams, ensuring the proposed solution aligns with customer requirements, delivers business value, and follows Atos standards and governance.
They ensure the end-to-end solution is cost-effective, innovative, and architected to meet customer business needs while remaining technically viable and compliant. The Solution Manager owns the holistic solution, covering business, technology, services, resources, timeline, and cost, to deliver a fully integrated and winnable proposal.
Key responsibilities
Customer focus
- Works closely with customers to ensure a clear understanding of their business priorities and needs.
- Analyzes and interprets customer business needs and frames their requirements in terms of Atos portfolio solutions.
- Presents information in a compelling and concise manner at senior levels.
- Supports contract negotiations and has the ability to challenge the client.
- Manages customer stakeholder mapping and engagement.
- Presents and negotiates the solution with customers from operational to CxO level.
Solution focus
- Defines and leads the solution team to deliver an integrated end-to-end solution that fits customer needs and requirements.
- Specifies assumptions and ensures appropriate clarification with the customer.
- Leads the collection of customer-specific data, such as due diligence, to validate solution accuracy.
- Creates a solution cost model to commercial management standards.
- Explains and presents the big picture, including workforce reutilization after people take over.
- Leads the T&T solution and supports the T&T Manager in achieving success in customer implementations.
Bid operations
- Understands and applies Atos bidding and relevant approval processes, and controls delivery-unit involvement during the bid phase.
- Sells the solution internally and challenges delivery cost and innovation.
- Devises suitable strategies for risk mitigation and documents them in the risk register.
- Successfully executes a controlled bid closure and handover to the operational authority or sponsor.
Requirements
- 5 to 10 years of experience in Solution Management or Solution Architect roles in presales, solution design, and/or equivalent roles.
- Ability to travel at short notice.
- Ability to bring key solution-team members together physically at crucial stages.
- French and English language skills.
About Atos
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience, and sovereignty, helping public and private organizations worldwide retain control of their data and infrastructures while meeting regulatory requirements.
Atos has more than 52,000 employees serving over 4,500 clients across 54 countries. Atos Group has approximately 54,000 employees and annual revenue of approximately €7.2 billion, operating in 54 countries under the Atos and Eviden brands.
At Atos, diversity is embraced as an engine of ingenuity, and the company is committed to technology for good, digital inclusion, trust in data management, and a better future.