Join adidas Mansfield and be part of a store where energy, passion, and performance come together every day. We are looking for a confident, experienced, and customer-obsessed Senior Sales Associate to elevate the consumer experience and support the team in delivering outstanding results.
This role leads by example, inspires others, and helps drive service excellence and commercial success through customer loyalty, energy, and connection.
What you’ll do
- Drive store sales and KPI performance by taking ownership of targets and delivering results.
- Act as a role model for exceptional customer service and premium brand experience.
- Inspire consumer loyalty through expert product knowledge and advanced selling techniques.
- Support and guide team members in complex customer situations and service excellence.
- Share knowledge and help develop colleagues on product, service, and selling skills.
- Identify sales opportunities and proactively support improvements in store performance.
- Execute store operations to a high standard, including replenishment and stock availability.
- Ensure visual merchandising and in-store standards are consistently maintained.
- Process transactions accurately and efficiently.
- Minimize loss and ensure operational excellence across the sales floor and stockroom.
- Support the team wherever needed to keep the store running at its best.
Who you are
- Passionate about sport, fashion, and delivering outstanding customer experiences.
- Experienced in retail with strong selling skills and product knowledge.
- Confident, proactive, and comfortable taking responsibility on the shop floor.
- A natural team player who supports, motivates, and shares knowledge.
- Commercially aware with a strong understanding of KPIs and sales performance.
- Calm and solution-oriented in fast-paced or complex customer situations.
- Flexible to work retail hours, including evenings, weekends, and peak trading periods.
- At least six months of experience in a sports or fashion retail environment, with advanced selling experience.
Life at adidas
- Competitive hourly salary and performance incentives.
- Generous employee discount.
- A fast-paced, energetic, and supportive team environment.
- Opportunities to grow within a global brand.
Our culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion and aims to build a culture where employees and communities feel a sense of belonging.