Senior Order Management and Logistics officer 1
CapgeminiKraków, Opole, Wrocław, Lublin, Poznań, Warszawa, Katowice, Gdańsk, Poland (Hybrid)
Job Description
Order Management and Logistics Analysts ensure timely order fulfilment, from order entry to delivery, by coordinating with various departments and optimizing logistics operations.
The role involves using Transportation Management Systems (TMS), Warehouse Management Systems (WMS), Order Management Systems (OMS), and route optimization software to oversee order fulfilment and logistics processes. Responsibilities include strategic planning, supplier and customer coordination, inventory management, and optimizing logistics operations to enhance customer satisfaction.
Your tasks
- Coordinate and execute secondary logistics shipments.
- Manage order creation and shipment instructions in systems.
- Monitor end-to-end shipment performance and ETAs.
- Identify and resolve delays, risks, and service issues.
- Act as an escalation point for complex disruptions.
- Collaborate with Customer Service, RDCs, 3PLs, and partners.
- Manage claims, discrepancies, and stock movements.
- Drive continuous improvement and prioritize logistics activities.
Your profile
- Minimum 6 years of experience in logistics or supply chain.
- Bachelor’s degree in a relevant field.
- Strong knowledge of transportation and distribution processes.
- Experience with ERP and logistics systems; SAP preferred.
- Advanced analytical and problem-solving skills.
- Strong Excel and reporting capabilities.
- Excellent communication and stakeholder management skills.
- Fluent English and the ability to work in complex environments.
What you'll love about working here
Benefits include a yearly financial bonus, private medical care with Medicover, life insurance, access to the NAIS benefit platform, development programs, training tracks with certification opportunities, language and learning platforms, and access to modern technology.
Capgemini offers a hybrid working model after onboarding, combining office work with remote work and a home office package.
About Capgemini
Capgemini is committed to diversity and inclusion, evaluating individuals based on qualifications and performance and striving to create a workplace where everyone can succeed and feel valued.