Senior Manager, Sales Training

Objective of job

• Identify, develop, adapt and implement sales training strategies based on the market situation and MBAG Global Training, BMBS, BBAC and FBAC requirements for new and existing frontline sales personnel in dealerships.
• Provide qualification and certification training programs and specific projects, such as Sales Pioneer Camp, to improve competence, knowledge and skills and support positive sales performance.
• Provide product training according to Mercedes-Benz and competitor new-car launch plans and specific sales talks.
• Respond agilely and innovatively to market and business-unit needs.

Main tasks

1. Training Strategy & Program Management: Identify, develop and implement regional training strategies; present and confirm strategies with internal stakeholders and dealer groups; develop and supervise C-Sales, Q-PE, Q-NEV, Q-IHT, CEC, Q-TEV, CCC and driving trainer programs; ensure training quality.
2. Sales Training Content Development: Drive development and implementation of Mercedes-Benz and competitor product sales talks and specific topics; ensure training quality.
3. Training Event Management: Supervise training events including CTE and the MB Sales Master Competition.
4. Training Platform Development: Operate and develop the public training platform.
5. Training Governance: Control costs, budgeting, administration and reporting; formulate and implement annual training plans.
6. Team Management: Supervise sales training team performance and development and support competency development in soft skills and communication training.

Qualifications

Education: University degree in Marketing, Communication, Engineering or a related discipline.

Experience: Minimum 5 years of experience in training, with relevant sales and marketing experience and project-management leadership experience.

Skills: Solid knowledge of training methods and communication models; good automotive product understanding; proficiency in Microsoft Word, Excel and PowerPoint; customer-oriented mindset; strong organizational, administrative, leadership and interpersonal skills; ability to work independently and as part of a team; good written and spoken English. Regional and overseas travel is required.

Benefits

• Employee events
• Flextime possible
• Hybrid work possible
• Health benefits
• Mobility offers
• Employee discounts
• Good public transport
• Barrier-free workplace

Contact

Beijing Mercedes-Benz Sales Service Co., Ltd., Daimler Tower, 8 Wangjing Street, 100102 Beijing. Pengfei Yan: pengfei.yan@mercedes-benz.com