Seasonal Sales Associate, adidas Langley Retail Store (#2004)

Purpose

Assist customers in determining which products and services best fit their needs and interest them in adidas merchandise. Promote merchandise sales by meeting or exceeding productivity standards, maintain awareness of product information and promotions, maintain inventory, provide customer service, and complete accurate sales transactions.

Key Responsibilities

• Assist customers in selecting adidas merchandise and provide information about products, materials, technology, and functionality.
• Uphold adidas customer service standards by listening to customer needs and providing product information.
• Drive and close sales using adidas selling techniques and the in-store AOS system where available.
• Complete customer sales transactions, including cash, credit, and debit payments.
• Maintain store appearance, process and replenish merchandise, and assist with customer service inquiries.
• Maintain knowledge of adidas products, programs, technology, promotions, and advertising.
• Support a respectful team environment and adhere to adidas brand values and Sales Associate competencies.
• Assist with telephone duties and follow inventory control policies and procedures.
• Perform other duties as required by store management.

Knowledge, Skills and Abilities

• Read and comprehend simple instructions, correspondence, and memos, and write simple correspondence.
• Present information effectively to customers and employees in individual and small-group situations.
• Perform basic mathematical calculations and use a point-of-sale system.
• Demonstrate good judgment, decision-making, communication, and customer service skills.
• Work a varied schedule including weekends, evenings, statutory holidays, and overtime during peak sales periods.
• Stand, walk, reach, handle merchandise, and occasionally lift or move up to 34 kg.
• Be proficient in English and French, both verbally and in writing.

Qualifications

• Must have or be pursuing a high school diploma or GED.
• Three to six months of retail experience is preferred.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create a culture of belonging.