Retail Associate

Purpose and impact on organization

• Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty, serving and selling to customers, and executing store operations.

Key responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute brand customer service standards and consistently demonstrate the brand attitude and values.
• Use seasonal brand and product knowledge during sales interactions.
• Communicate product features, benefits, and unique selling points to address customer needs.
• Maintain visual merchandising and in-store communication standards.
• Process deliveries, replenish fixtures, complete cash transactions, and minimize stockroom and sales-floor loss.
• Perform store operations safely and efficiently.
• Collaborate respectfully with team members, complete training, and seek coaching and learning opportunities.

Knowledge, capabilities and experience

• Retail professional competencies.
• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.