Retail Associate

Purpose & impact on organization

• Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and executing store operations.

Key responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute brand customer service standards and consistently exhibit the brand attitude and values.
• Use seasonal brand and product knowledge effectively during sales interactions.
• Communicate product features, benefits, and unique selling points to address customer needs.
• Adhere to established policies and procedures.
• Maintain visual merchandising and in-store communication standards.
• Process merchandise deliveries, replenish fixtures, and ensure the product offer is represented on the sales floor.
• Complete cash register transactions accurately and minimize loss in the stockroom and sales floor.
• Perform store operations safely and efficiently.
• Collaborate respectfully with team members.
• Complete applicable training and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Knowledge, capabilities and experience

• Retail professional competencies.

Minimum qualifications

• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercially focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Company culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.